Production troubleshooting and observability define this experienced Site Reliability Engineer role with Porter in Toronto’s Downtown Office.
You will improve reliability, scalability, and performance through code, monitoring, and operational tooling. The role partners with developers and cross-functional teams on application support, root cause analysis, incident response, and service health. Porter’s platform supports thousands of users.

Key Responsibilities

Analyze application performance and resolve bottlenecksBuild service health dashboards, alerts, and metricsDesign workflows for certificate and host monitoringInvestigate Sev1-level incidents and deploy preventative fixesChampion SLIs, SLOs, and error budgetsRequirements:
Production troubleshooting and root cause analysis experienceApplication Performance Monitoring experienceStrong object-oriented software development experienceKnowledge of Docker and containerized applicationsScripting experience with PowerShell, Python, Bash, or similarUse observability, application performance, automation, and software engineering skills to strengthen Porter’s production platform reliability.
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📌 Production Observability Site Reliability Engineer (Canada)
🏢 Porter Airlines
📍 Canada