JOB POSTING

Position Title: Behavioural Supports Ontario System Navigator (SN) – Windsor

Reports To: ESC BSO Regional Coordinator

Issuing Authority: BSO

Program: Behavioural Supports Ontario

Revision Date: 03Nov26

The Alzheimer Society of Chatham-Kent (ASCK) is an independent and not-for-profit charitable organization in Chatham, Ontario that provides support and services for those affected by Alzheimer’s Disease or related dementias. For over 40 years, we have had a strong commitment to collaborating with our community partners and our mission: to improve the quality of life of people affected by Alzheimer's disease and related dementias through education, outreach, effective programming and research. Programming includes but is not limited to: two locations for the Adult Day Program, In-Home Respite, First Link Care Navigation and support, Education and Behavioural Supports Ontario. We are currently recruiting for a System Navigator for Windsor.

Hiring Zone: $67,000-$77,000

Hybrid work

Temporary, Full-time (covering 1 year contract)

Job Summary

Reporting to the ESC BSO Regional Coordinator and based on the policies, procedures and standards of the Alzheimer Society of Chatham-Kent, the SN Windsor will ensure the quality of client care by being the primary link for care partners supporting older adults with various dementias, delirium, mental health, addictions, and other neurological conditions resulting in behavioural changes. The SN receives and processes referrals from community and LTC and completes intake/case finding and deploys appropriate resources as indicated by the risk screening tool. The role is integrated with Geriatric Mental Health Outreach Team (GMHOT), the Long-Term Care (LTC) Lead Teams, the Ontario West and BSO Community Behavioural Consultant’s, Client Intervention and respective community hospitals of Windsor and other allied health care professionals.

Responsibilities

- Considered an employee of the Alzheimer Society of Chatham Kent, providing support to the Windsor region and partners
- Serve as the first point of contact for BSO support in the Windsor region
- Utilize clinical-reasoning and critical thinking skills to ensure the provision of appropriate referral(s) and actions when responsive behaviours are present, including during high risk or crisis situations
- Provide ongoing support to care partners through the process of intake, assessment, and referrals to facilitate seamless navigation through the health care system
- Conduct ongoing follow-up to ensure that client needs are effectively addressed and that support services are implemented, especially during periods of transition
- Advocate for a person-centered approach to care
- Facilitate informed care via the communication of client and care partner needs by ensuring that client records and associated health, behavioural and intervention histories are provided to relevant care partners
- Act as communication hub for care partners and other supports involved
- Collaborate and communicate with all BSO Supports to ensure continuity of care
- Build, develop and grow relationships vital to the success of the BSO program by leveraging existing networks and partnerships




- Report and seek feedback on system gaps
- Assess service capacity, facilitate transitions, and recommend changes to barriers
- Assist in facilitating discussion around standardization and increased coordination
- Promote the value of the Community Support Services sector
- Complete reporting as directed by ESC BSO Regional Coordinator
- Maintain a current knowledge of responsive behaviours, Alzheimer’s disease and related dementias, mental health and addictions and other neurological conditions. Upgrade skills as required
- Perform other duties consistent with the job classification, as required
- Duties and responsibilities subject to change, due to the evolving needs of the BSO Program

Academic/Educational Requirements:

· Minimum Bachelor’s degree in Social Work or equivalent

· Membership with CCC, CCPA, OCSW or other designated colleges

· GPA and/or P.I.E.C.E.S. training preferred.

· Minimum 4 years’ experience working in long-term care setting, or with a geriatric population including those with dementia.

· Knowledge and ongoing practice of person-centered care.

· Valid driver’s license.

Required Skills/Experience:

· Excellent interpersonal and communication skills both verbal and written.

· Excellent organizational and decision-making/problem-solving skills.

· Excellent time management skills.

· Willingness to travel.

· Knowledge and understanding of all pertinent legislation and policies, including the Personal Health Information and Protection Act (PHIPA, 2004).

· Ability to conduct needs and risk assessments and ability to respond in emergency situations.

· Knowledge of case management, case conferencing and intervention strategies.

· Competency related to diversity and oppression.

· Knowledge of internal and external community resources.

· Flexibility and adaptability to competing needs and various work environments.

· Ability to advocate on behalf of the BSO in public/on committees.

· Excellent interpersonal skills and ability to work as part of a multidisciplinary team.

· Proficient computer skills.

· Strong collaborative nature.

· Comfortable in a fast-paced environment.

Working Conditions:

Frequent travel in and around Windsor to carry out the functions of this position, and to

attend relevant meetings. Occasional travel outside of Windsor may be required. Valid driver’s license and access to a dependable vehicle are required. This may be adjusted to a virtual format during times of a pandemic.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and requirements.

COVID-19 Considerations:




All staff are required to follow Ministry of Health directives inclusive of wearing a mask and other potential PPE depending on potential exposure while on-site. A pandemic plan is in place inclusive of screening, testing and vaccination policies.

What We Offer

Work life balance is important to us here at the Alzheimer Society. That is why we offer our employees:

Benefits:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home
- A generous employer paid benefit plan.
- A Defined Contribution Pension Plan with up to 5% employer matching
- Personal days and equity floater days that can be used at any time.
- Versatile working arrangements that include working from home and flexible hours
- Paid career development opportunities.

Commitment to Equitable Recruitment

The Alzheimer Society recognizes the value and dignity of everyone and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise. Accommodations are available on request for candidates taking part in all aspects of the selection process, in accordance with the Human Rights Code and AODA.

The Alzheimer Society welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Métis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as 2SLGBTQIA+.

AI Disclosure

We do not use Artificial Intelligence (AI) technologies as part of our recruitment process.

How to Apply

TO APPLY:

We thank everyone for their expressed interest – and are truly appreciative of the time individuals put into applying – but with the limitations of time, only those selected for an interview will be contacted.

Job Types: Full-time, Temporary (1 year contract)

Expected hours: 35 per week

Schedule: Monday to Friday

Ability to commute/relocate: Reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in Windsor, ON. Home base will be 36 Memory Lane, Chatham, ON N7L 5M8

Please submit your resume and cover letter to: [email protected]

Please include the ‘Job Title’ in the subject line.

Application Deadline: Wednesday, November 18, 2026 end of day

Expected Start Date: December 1, 2026

Job Types: Permanent, Full time

Pay: $67,000.00-$77,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home

Ability to commute/relocate:

- Chatham-Kent, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a reliable vehicle and current driver's license?

Education:

- Bachelor's Degree (required)

Willingness to travel:

- 25% (required)

Work Location: In person

📌 Behavioural Supports Ontario System Navigator - Windsor - 1 year contract (Chatham-Kent)
🏢 Alzheimer Society of Chatham-Kent
📍 Chatham-Kent