Midnight Dispatcher (Canada)

Midnight Dispatcher (Canada)

07 Nov
|
The Seaboard Transport Group
|
Canada

07 Nov

The Seaboard Transport Group

Canada

At Seaboard Transport, we're proud to be a leader in safe, reliable, and efficient transportation solutions. Rotation | Days | 10 hour shifts Health & Dental and RRSP Employer Matching Program Receive, verify, and log customer orders and dips in the Transportation Management Software (TMW) system. Schedule loads prioritizing safety, customer service, and efficiency based on customer information logged in the TMW system. Communicate dispatch details to drivers, including shift plans, plot plans, TMW numbers, truck and trailer information. Answer incoming calls from drivers and customers, address general inquiries, and direct calls to the appropriate contact. Confirm delivery of loads to customer site, ensuring the TMW system is updated; Provide coverage for after-hours calls while carrying the designated phone during shifts. Ensure accurate communication of critical information to drivers, such as load details, customer site addresses, reference numbers, weights, weather updates, optimal routes, etc. Continuously verify assigned loads with drivers, ensuring completion of previous day's loads, coordination of current day's assignments, and confirmation of scheduled loads for the following day.



Monitor and manage driver vacation, personal, and reset times, escalating concerns as necessary to operations management team. Verify driver pay accuracy by ensuring routing and accessorial pay details are timely entered into the TMW system. Serve as the primary point of contact for drivers within your assigned fleet for all issues or inquiries. Post-secondary education in business, logistics, or a related field (or equivalent experience). ~dispatch experience is a strong asset. ~ Knowledge of ELD systems and TMW software is an advantage. ~ Proficiency with Microsoft Office and general computer systems. Take ownership of a role that directly impacts our drivers' success and customer satisfaction. Enjoy a agile work environment where every night brings new challenges and wins. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.

📌 Midnight Dispatcher (Canada)
🏢 The Seaboard Transport Group
📍 Canada

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