Lead business systems analysis in a hybrid Waterloo role, using requirements expertise and stakeholder facilitation across business-critical initiatives.
As a Senior Business Systems Analyst at Manulife, you will own requirements for medium-sized initiatives from inception through advantages realization. You will connect strategy with delivery, analyze complex processes and systems, and clarify underlying business needs. The work includes data analysis, integration requirements, and collaboration with engineering and architecture teams.

Key Responsibilities

Own business, functional,



and non-functional requirementsFacilitate workshops and document stakeholder decisionsAnalyze cross-system processes and identify root causesGuide data analysis and solution recommendationsLead user acceptance testing and business validationRequirements:
Five to ten years of business analysis experienceAdvanced elicitation, facilitation, and requirements traceabilitySQL, data modelling, and integration mapping experienceREST APIs and system architecture understandingExperience mentoring analysts and challenging requirements constructivelyBring senior requirements ownership, process analysis, and stakeholder judgement to Manulife’s hybrid Waterloo team.
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📌 Senior Business Systems Analyst Waterloo (Canada)
🏢 Manulife
📍 Canada