As Operations Manager with Patterson Dental, you will partner with the Branch General Manager and the Service Manager to develop (and implement) strategies, carry out best practices and reach branch objectives. You will direct and supervise all branch operational functions, including but not limited to equipment, event planning and customer education, customer service, accounting, showroom, and inventory management. Manage equipment inventory control processes, timely reconciliation of discrepancies and support accurate billing of equipment related transactions. Coordinate activities required to ensure timely collection of branch’s delinquent accounts. Develop and implement spending control procedures; analyze cost data and apply corrective actions to eliminate unnecessary expenses (as well as acting according to established recommendations). Provide coaching, guidance, and performance evaluation to team members to support continuous improvement. Effectively interpret and communicate company policies to ensure consistent understanding and compliance.



Ensure company assets are utilized adequately to meet company objectives. Monitor and manage the operations budget, ensuring all expense categories are consistently controlled and aligned with financial targets. Collaborate with the General Manager and Service Manager to build and maintain a strong customer service focused culture within the branch. Bachelor’s degree in management, accounting, or a related field; Robust background in operations management, finance, inventory management, accounting, and human resources. Knowledge of the dental industry is an asset. Excellent written and verbal communication skills in English. Strong interpersonal and leadership skills Proficiency with computers, including strong working knowledge of MS Word, Excel, and Teams. Experience with SAP is an asset. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy. #

📌 Part-Time Head of Operations (Canada)
🏢 Patterson Dental Canada
📍 Canada