Full-time, Salary We are looking for a hands‑on, builder‑minded Director of Operations – Workforce to lead and scale our field workforce operations across safety personnel, consulting, and client‑facing service delivery. You will be deeply embedded in the business — balancing strategic planning with real‑time operational execution. You will also operate in close partnership with other Directors of Operations to ensure alignment, consistency, and shared operational standards across the organization, while maintaining explicit ownership of workforce operations. We are looking for someone energized by ambiguity, motivated by impact, and excited by the idea of building structure, systems, and capability as the organization grows. Balance short‑term execution with long‑term scalability, knowing when to move fast and when to slow down and build it right. Be comfortable moving between strategic planning, operational problem‑solving, and real‑time decision‑making as the business evolves. Lead, coach, and support field leaders, safety professionals, and operational support teams with a focus on accountability, clarity, and growth. Set clear expectations and performance rhythms while fostering a culture where people feel supported, challenged, and trusted. Design, improve, and standardize workforce operational processes, including recruiting, onboarding, scheduling, deployment, training coordination, and off‑boarding.



Own the practical use of our technology stack (CRMs such as Zoho, HubSpot, and related tools) — not just governance, but real‑world adoption and usefulness. Provide operational oversight of field operations and client sites to ensure they are safe, compliant, and operationally sound. Manage vendor and partner relationships with a practical, value‑driven mindset — balancing cost, quality, and reliability. Proactively identify operational and safety risks and implement controls to protect people, clients, and business continuity. Performance Management & Continuous Improvement Partner with divisional leaders to define and track meaningful KPIs, including utilization, productivity, safety performance, service delivery, and workforce health. Champion continuous improvement — prioritizing steady, intentional progress over perfection. You are practical, curious, and grounded — focused on what will actually move the business forward. 8–10+ years of progressive experience in operations, workforce management, or field‑based service delivery within industrial, construction, safety, or professional services environments. Proven experience leading operational and field teams with accountability for real outcomes. Excellent communication, judgment, and stakeholder management skills. Ability and willingness to travel to client sites as required.

📌 Operations Coordinator (Canada)
🏢 Safety
📍 Canada