Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. Backed by one of Canada’s leading insurance brands, the Aviva AutoCare Centre, Powered by Solus is an cutting-edge new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we’re removing barriers and helping our customers get back to what matters most, faster and easier than ever before.**Be part of a visionary team challenging traditional ways of working
* Work in a new facility equipped with state-of-the-art tools and technology
* Enjoy a healthier, more comfortable work environment with modern amenities
* Help shape the autobody shop of the future We are seeking an experienced and passionate Production Manager to lead our Cambridge, Ontario operation. This is an opportunity for a proven collision repair leader to make a meaningful impact by shaping the performance, culture, and customer experience within a state-of-the-art repair centre. This is more than a management role. It's an opportunity to help redefine the future of collision repair. If you are energized by building high-performing teams, driving operational excellence, and creating outstanding customer outcomes, we'd like to hear from you.What You'll Be Responsible ForOperations & Quality
* Lead and oversee all day-to-day production activities within the facility.
* Manage repair workflow, production schedules, parts procurement and resource allocation to maximize efficiency and throughput.
* Identify and remove operational roadblocks that impact cycle times, productivity, and customer satisfaction.
* Maintain strong quality control processes to ensure repairs meet the highest standards.
* Ensure vehicle repairs are completed on time and in accordance with quality standards, OEM procedures,



and industry regulations.
* Champion a repair-first philosophy while maintaining exceptional repair quality.
Team Leadership & Development
* Recruit, lead, coach, and develop a high-performing team of technicians and support staff.
* Foster a culture of accountability, engagement, collaboration, and continuous improvement.
* Conduct regular performance discussions, development planning, and succession planning activities to help team members achieve their full potential.
* Customer Experience
* Ensure every customer receives a seamless and professional repair experience.
* Support the team in resolving customer concerns and escalations effectively.
* Collaborate with internal stakeholders to continuously improve service delivery and customer satisfaction.
Business Performance
* Share accountability for the overall financial performance of the centre.
* Monitor key operational and business performance metrics and make data-driven decisions.
* Manage inventory and resources to support uninterrupted operations.
Health, Safety & Compliance
* Promote and maintain a culture of safety throughout the facility.
* Ensure compliance with all legislative, environmental, and company requirements.
* Maintain equipment, tools, and facilities to support safe and efficient operations.
* What You Bring* Minimum 5 years of management experience within the collision repair industry.
* Demonstrated success leading production, operations,



or collision repair teams.
* Strong knowledge of collision repair processes, workflow management, quality standards, and repair methodologies.
* Exceptional leadership, coaching, and team development skills.
* Strong business and financial acumen with an ability to drive operational results.
* Excellent customer service and relationship management capabilities.
* Highly organized with the ability to manage multiple priorities in a fast-paced environment.
* Post-secondary education in Business, Automotive Management, or a related field is considered an asset.
* What You’ll Get* The salary band for this position is $110,000 to $130,000 (please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity)
* Competitive annual salary
* Performance-based bonus opportunity
* Medical and dental benefits
* Group retirement savings options
* Competitive vacation package
* Professional development and education assistance
* Career growth opportunities within a growing organization
* Company-provided uniforms for applicable roles
* State-of-the-art equipment and technology
* Modern employee amenities, including on-site showers and break areas
* A clean, safe, and collaborative workplaceThis posting is for a newly created role.
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview

📌 Responsable planning et gestion de production (Canada)
🏢 Aviva
📍 Canada