Join Our Team as a Quality Assurance Manager at Johnson ElectricQuality Assurance Manager , you’ll lead plant-level quality assurance activities to ensure products and manufacturing processes meet customer expectations, industry standards, and internal quality requirements. automotive quality systems, customer relations, structured problem-solving, digital quality, and people leadership will be crucial in improving product quality, reducing operational losses, and building a culture of accountability and continuous improvement. Diverse Projects: Work on a variety of projects across different industries, gaining broad experience. Access to mentorship programs that help you grow both personally and professionally. Opportunities for international assignments and transfers to broaden your career horizons. Establish departmental objectives, quality metrics, and improvement plans aligned with business goals Lead customer quality communications, complaints, investigations, containment activities, and corrective actions Drive continuous improvement initiatives focused on reducing defects, scrap, rework, warranty claims, and customer concerns Improve process capability, process stability, product quality, and Overall Equipment Effectiveness Lead structured problem-solving and root-cause analysis activities Maintain and continuously improve the Quality Management System in accordance with IATF 16949 and customer-specific requirements Ensure quality procedures, standards, work instructions, and controlled documentation remain current and effective Lead internal and external audits, including IATF 16949, Layered Process Audits, Process Audits, Product Audits, and customer auditsEnsure timely closure and effectiveness verification of audit corrective actions Lead cross‑functional PFMEA reviews,



Control Plan development, APQP, PPAP, MSA, SPC, and capability studies Implement effective risk‑management and process‑control strategies Lead the adoption of digital quality systems integrating manufacturing, laboratory, inspection, and customer data Enable real‑time monitoring, predictive analytics, automated process controls, and data‑driven decision‑making Monitor customer, supplier, and internal quality performance and implement corrective actions Support supplier quality improvement, supplier corrective actions, and incoming material investigations Prepare and present quality‑performance reports and KPI reviews to management Support current product launches, engineering changes, and customer program requirements Lead, coach, mentor, and develop Quality Engineers, Quality Technicians, and Inspectors Establish employee development plans and support succession planning within the Quality organization Provide hands‑on production‑floor support for troubleshooting, containment, and corrective action implementation Bachelor’s degree in Materials Science, Metallurgy, Chemical Engineering, or a related technical discipline Minimum 8 years of progressive quality experience in a manufacturing environment,



preferably automotive 3–5 years of leadership or supervisory experience managing quality personnel Strong working knowledge of IATF 16949 and customer‑specific requirements Demonstrated experience with APQP, PPAP, PFMEA, Control Plans, MSA, SPC, and process capability studies Proficiency with quality analysis and structured problem‑solving tools, including Minitab Experience leading customer complaints, containment activities, root‑cause investigations, and corrective actions Understanding of digital manufacturing, Industry 4.0, and data‑driven quality management Experience with manufacturing data, SPC systems, MES platforms, process‑monitoring tools, and business intelligence dashboards Knowledge of automated process control, real‑time production monitoring, and predictive quality systems Bonus Points If You Have Automotive manufacturing and customer‑facing quality leadership experience Experience developing or transforming plant‑level Quality Management Systems Experience implementing digital quality platforms and automated data pipelines Experience integrating laboratory, inspection, MES, SPC, and customer‑quality data Experience with advanced manufacturing technologies and predictive quality systems Proven success reducing scrap, defects, warranty claims, and customer complaints Experience developing high‑performing quality teams and succession plans

We offer
competitive pay and benefits, along with a culture driven by our values and designed to ensure that our most important asset, our people, can flourish. Johnson Electric welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in any stage of the selection process. Johnson Electric may use Artificial Intelligence tools as part of our recruitment process. _ Our

📌 Quality Assurance and Compliance Supervisor (Canada)
🏢 Johnson Electric
📍 Canada