Operational Performance Specialist (Canada)

Operational Performance Specialist (Canada)

07 Nov
|
TTC (Toronto Transit Commission)
|
Canada

07 Nov

TTC (Toronto Transit Commission)

Canada

Career Opportunities: Operational Performance Specialist (13921)Requisition ID 13921 -Posted 11/03/2026 - Plant Maintenance (20000007) - Elevating Devices Supervision (30000437) - Job Opportunity
Requisition ID:
13921Number of Vacancies:
1Department:
Plant Maintenance (20000007) - Elevating Devices Supervision (30000437)Salary Information:
$91,109.20 - $ 113,895.60Pay Scale Group:
08SA (CAN/S/K/08SA)Employment Type:
Regular, On-siteNew or Existing Vacancy
:
New
Weekly Hours:
35
Off Days:
Saturdays & Sundays
Shift:
DayPosted On:
November 3, 2026
Last Day to Apply:
November 9, 2026Reports to:
Manager, Elevating Devices
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic advantages that the TTC provides:
Vision:
Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission:
To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
Are you seeking a new career opportunity? We are looking for an Operational Performance Specialist, Elevating Devices to join our team
What You Will Do
Analyze operational, maintenance, reliability, financial, and asset performance data to identify trends, recurring issues, service impacts, risks, and improvement opportunities.




Develop and maintain KPIs, dashboards, scorecards, and management reports to monitor maintenance and capital program performance.
Conduct business and process analyses, cost-benefit assessments, and feasibility studies, and provide data-driven recommendations to enhance asset management, maintenance strategies, and program delivery.
Support continuous improvement initiatives, pilot projects, and system enhancements, including implementation planning, change management, training, and performance evaluation.
Collaborate with operational, maintenance, capital, and technical stakeholders to validate findings, coordinate projects, and communicate insights through reports, presentations, and performance metrics.
Identify business and reporting requirements for MAXIMO and related systems, supporting system testing, data validation, documentation, and process improvements.
Research industry best practices, emerging technologies, and asset management trends to drive operational excellence and informed decision-making.
What Skills Do You Bring
Use office technology, software and applications
Maintain documentation and historical records
Plan and organize activities / projects to meet section and organizational goals
Create, document, and manage information and records
What Qualifications Do You Bring




Completion of a post-secondary diploma or degree in Business Administration, Business Analysis, Data Analytics, Statistics, Engineering, Information Systems, Asset Management, or a related field, or an equivalent combination of education and experience.
Strong knowledge of business analysis, performance measurement, statistical analysis, research methodologies, and data quality management.
Experience analyzing complex operational and business data, identifying trends and risks, evaluating alternatives, and developing practical, evidence-based recommendations.
Demonstrated experience developing KPIs, dashboards, management reports, business cases, feasibility studies, process documentation, and executive-level presentations.
Knowledge of business requirements gathering, process mapping, workflow design, user acceptance testing (UAT), implementation planning, and change management practices.
Proficiency with business systems, databases, and analytical tools. Experience with IBM Maximo, Microsoft Excel, Power BI, SharePoint, and other Microsoft 365 applications is preferred.
Experience developing and maintaining reports, database queries, data validation processes, and audit controls to support accurate and reliable reporting.
Strong project coordination skills with the ability to manage multiple priorities and meet established deadlines.
Excellent analytical, problem-solving, organizational, communication, and presentation skills.
Ability to communicate complex technical and analytical information to diverse audiences and prepare clear, decision-ready recommendations.
Proven ability to work independently, exercise sound judgment and discretion, manage confidential information

📌 Operational Performance Specialist (Canada)
🏢 TTC (Toronto Transit Commission)
📍 Canada

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