Lead hotel operations and guest service at DoubleTree by Hilton St. John’s Harbourview in person, using hospitality leadership and operational expertise.
This Hotel Operations Manager role supports daily leadership and overall hotel performance in St. John’s. Work with the General Manager and department leaders across front office, housekeeping, food and beverage, and other operational areas. Develop teams, monitor guest satisfaction, and support financial performance while maintaining Hilton brand standards.

Key Responsibilities

Oversee daily hotel operations across departmentsResolve escalated guest concerns professionallyMonitor feedback, reviews, and satisfaction scoresLead, coach, and develop hotel team membersSupport budgeting, forecasting, and financial reportingRequirements:
Previous hotel operations or hospitality management experienceStrong front office and housekeeping understandingDemonstrated team leadership and coaching abilityExcellent communication and problem-solving skillsFlexibility for wide-ranging shifts, weekends, and holidaysBring visible hospitality leadership, guest-service judgment, and operational discipline to DoubleTree by Hilton St. John’s Harbourview.
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📌 Hotel Operations Manager St. John’s (Canada)
🏢 Hospitality Newfoundland and Labrador
📍 Canada