Role: Senior Business Analyst - Data Analysis, Agile Methodology

Location: Toronto, ON
Full Time

Role Summary

As a Lead Business Analyst, you will drive end-to-end business analysis for payment products and modernization initiatives. You will lead requirement gathering, solution design, and process optimization across multiple payment rails (Cards, UPI, NEFT/RTGS, ISO 20022, Cross-border). This role requires strong domain expertise, leadership in stakeholder management, and the ability to mentor junior BAs.

Key Responsibilities

Requirements Leadership

- Own business requirement gathering, impact analysis, and documentation (BRD, FSD, user stories).
- Ensure alignment with product strategy, regulatory mandates, and technical feasibility.

Domain Expertise

- Deep understanding of card issuing/acquiring, UPI/A2A payments, ISO 8583/20022 messaging, and cross-border flows.
- Knowledge of merchant onboarding, settlement, chargebacks, and dispute lifecycle.

Regulatory & Compliance

- Embed RBI guidelines, PCI DSS, tokenization mandates, AML/KYC, and scheme rules into requirements.
- Ensure compliance with authentication standards (EMV 3DS, SCA).

Process Design & Optimization

- Create end-to-end process flows, journey maps, and operating models.




- Drive process re-engineering for efficiency and scalability.

Stakeholder Management

- Act as a bridge between business and technology teams.
- Conduct workshops, manage senior stakeholder expectations, and resolve conflicts.

Delivery Enablement

- Support solution design, UAT, and production readiness.
- Ensure traceability from requirements to delivery.

Team Leadership

- Mentor junior BAs, review deliverables, and enforce best practices in documentation and analysis.

Skill Requirements

Required Skills

- Robust knowledge of payment systems: UPI, IMPS, NEFT/RTGS, card rails, ISO 8583/20022.
- Familiarity with risk and fraud controls, tokenization, and data security.
- Expertise in requirements elicitation, BRD/FSD creation, and Agile methodologies.
- Hands-on with tools: JIRA, Confluence, Visio/BPMN modelling.
- Excellent communication, leadership, and problem-solving skills.

Other Requirements

Preferred

- Experience in banking or fintech environments.
- Exposure to real-time payments, API-based integrations, and event-driven architectures.
- Certifications: CBAP, Agile/Scrum, TOGAF (optional).

📌 Senior Business Analyst - Data Analysis, Agile Methodology (Canada)
🏢 VDart
📍 Canada