Agent.e service à la clientèle (H/F/D) – Temps partiel (Quebec City)

Agent.e service à la clientèle (H/F/D) – Temps partiel (Quebec City)

07 Nov
|
FAIRMONT
|
Quebec City

07 Nov

FAIRMONT

Quebec City

Description du poste

· Accueillir les clients, enregistrer leurs arrivées, répondre à leurs demandes et s'assurer du respect des normes de service de l'hôtel.

· Prendre des réservations, régler les factures, effectuer des changements de chambres et organiser des réservations dans les restaurants.

· Fournir des informations sur les installations de l'hôtel, répondre aux demandes des clients et faire le suivi des plaintes ou demandes spéciales.

· Effectuer des échanges de devises étrangères, vendre des certificats-cadeaux, gérer les courriers et télécopies, et enregistrer des tours.

· Suivre les politiques et procédures internes, respecter les normes de sécurité et préparer les arrivées futures tout en accomplissant d'autres tâches connexes.

📌 Agent.e service à la clientèle (H/F/D) – Temps partiel (Quebec City)
🏢 FAIRMONT
📍 Quebec City

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