Service Technician (Canada)

Service Technician (Canada)

07 Nov
|
Bourgault Industries
|
Canada

07 Nov

Bourgault Industries

Canada

Bourgault Industries is looking for a Service & Warranty Team Member to join our team in St. In this role you will be responsible for providing timely, high-quality field support for Bourgault equipment repairs while maintaining professionalism with dealers and customers and focusing on effective problem-solving. Accurately document service work and stay organized. When not performing service and warranty tasks, support other areas such as production, R&D;, and tooling. Work independently or as a member of a service crew towards the completion of upgrades and field repair of all Bourgault products. This will involve travelling to the site of the failure and correcting the situation (welding, assembly, set-up, training) so the customer can resume normal operation. Competently troubleshoot/diagnose problems associated with all Bourgault products and effectively resolve problems and complaints. Provide dealer/customer support on all Bourgault products – in office or by phone. Provide dealer/customer training by instructing at service schools and other training functions. Maintaining regular maintenance schedules and service logs for service trucks and required equipment. Provide Bourgault engineering/marketing with documented feedback from dealers and customers that contribute to problem resolution. Assist in numerous Wholegoods requirements including loading and unloading of equipment, re-assembly of equipment, pre-assembly/install of aftermarket kits. Assist in building and yard maintenance as needed.



Highly developed fabrication and repair skills and the ability to operate all front-end equipment ~ Solid understanding of customer relations and understanding of current agricultural practices in western Canada. ~ Bourgault Woodland Entry Level Weld I, II, III, MIG OR Equivalent Weld-school certification. ~ Experience with machinery repair and fabrication is an asset ~ Journeymen licensing is an asset ~ 1A Driver's License is an asset (Or be willing to obtain-fully covered) Competitive, performance-based pay. Health & Dental benefits and a flexible Health Spending Account. Company-matching Retirement Savings Plan. Regular staff BBQs, holiday parties, and employee appreciation events This position requires a significant amount of travel and time away from home, with approximately 40 to 50 nights per year spent away due to work requirements. Road work is typically performed outdoors and is often time-sensitive. As such, employees are expected to work through varying weather conditions, including heat, cold, and other adverse environmental conditions when required. The role may also involve on-call responsibilities during the seeding season, including situations that require short-notice travel or schedule changes. Bourgault Industries is a leading global manufacturer of technologically advanced seeding & tillage equipment, with headquarters in Saskatchewan. Alongside the Bourgault product line, we produce Highline Manufacturing equipment, setting industry standards for reliability. Our mission is to design, manufacture and distribute the highest quality, most durable, and reliable farm equipment in the world, that meets and exceeds the expectations of our valued customers. We are committed to the continuous development of our team members and innovation in developing our products.

📌 Service Technician (Canada)
🏢 Bourgault Industries
📍 Canada

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