Lead process excellence at Canada Life through business process management, knowledge management, and operational change across Canadian Operations. This permanent full time leadership role is located in Toronto, London, or Winnipeg.
As Assistant Vice President, Business Delivery, you will lead the Business Process Management team and a cross-functional centre of excellence. You will establish enterprise governance, standards, and lifecycle practices for processes and operational knowledge. The mandate includes business analysis, procedure development, process ownership, and continuous improvement.

Key Responsibilities

Set integrated business delivery and process management strategyGovern process discovery, documentation, measurement, controls, and improvementEstablish accountable process owners and decision rightsLead process redesign,



technology-enabled change, and adoption readinessAdvise senior leaders on operating model and transformation decisionsRequirements:
University degree or equivalent education and relevant experienceMore than 10 years of progressive leadership experienceAt least five years in financial services or regulated environmentsEnterprise business process management and transformation leadership experienceStrong process governance, modelling, measurement, controls, and knowledge management expertiseShape Canada Life’s process excellence agenda through governance, operational change, knowledge management, and measurable business outcomes.
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📌 Assistant Vice President Process Excellence (Canada)
🏢 Canada Life Group
📍 Canada