Remote across Canada or the United States, this Senior Security Technical Program Manager role focuses on fraud prevention and abuse mitigation. Apply technical program management and cross-functional leadership to strengthen GitLab defenses. Within GitLab’s Trust and Safety team, you will coordinate fraud and abuse prevention workstreams across Security, Engineering, Product, Legal, and Finance. You will translate abuse trends into prioritized requirements, business cases, and actionable defense measures. The work includes payment fraud, account verification, and AI-supported risk identification.
Key Responsibilities
- Coordinate cross-functional fraud and abuse mitigation workstreams through completion
- Convert abuse trends into prioritized, cost-quantified business requirements
- Partner with Finance and Billing on payment fraud controls
- Define exposure metrics and report program outcomes
- Escalate high-impact Trust and Safety incidents
Requirements:
- Five-plus years in technical program management, security, fraud, or risk operations
- Hands-on fraud or abuse experience at a SaaS or platform company
- Knowledge of account takeover, payment fraud, bots, spam, and phishing
- Technical fluency with web applications, APIs, identity, and billing systems
- Transparent written communication for asynchronous remote work Bring fraud expertise, technical fluency, and cross-functional execution to GitLab’s remote Trust and Safety programs.
📌 Senior Fraud Abuse Program Manager (Canada)
🏢 GitLab
📍 Canada