Toronto Seniors Housing Corporation (TSHC) provides subsidized rental housing in a state of positive repair for approximately 15,000 low
- and moderate-income seniors in 83 buildings across the city. Our mandate is to enable TSHC tenants to age at home in comfort and dignity with access to programs and services and with a voice in their community. With a focus on the unique needs of seniors, we are committed to being a leader in the delivery of quality, affordable housing for seniors. Our commitment includes engaging and collaborating with our tenants, our staff, and our partners towards providing excellent service for the well-being of tenants. We are a values-based organization committed to respect, inclusion, accountability, and innovation. Do you enjoy working as part of a team with a passion for providing excellent service? If so, consider this opportunity with Toronto Seniors Housing Corporation where you can make a difference. In addition to training and career opportunities,

we offer
a comprehensive compensation package including :
- Health and dental benefits.
- Defined benefit pension plan.
- Three (3) weeks paid vacation, increasing with years of service.
- Four (4) personal days each year
- Employee & family assistance plan.
- Maternity and parental leave top-up benefit.
- Tuition reimbursement program.
- Fitness membership discount. This posting is for a current permanent vacancy. Applicants may also be contacted for other similar vacancies that become available. Job Summary In this role you will be responsible for implementing and delivering a wide range of strategic and operational people and culture programs and services, with a primary focus on labour and employee relations matters. This includes the administration, interpretation and application of various collective agreements,



policies, programs and the handling of investigations, complaints/disputes and grievances in a manner that aligns with TSHC's strategic priorities. The People and Culture Business Partner will also provide advice and guidance in all areas of people and culture administration to assigned client groups as the first point of contact, and participates in people and culture business related initiatives. Responsibilities Employee and Labour Relations
- Provide a range of coaching, counselling and strategic advice to clients in the areas of human rights, labour and employee relations, interpretation of collective agreements, employment and labour legislation, policies and procedures.
- Responsible for the timely and effective delivery of human resource services including but not limited to consultation and advice in all disciplinary and non-disciplinary matters, investigations, complaints, attendance management, performance management, and workplace accommodations to clients to ensure business objectives are met.
- Support the grievance process including but not limited to grievance tracking, scheduling, investigating, attendance at Step 2 grievance hearings, preparation of written responses and settlement agreements.
- Interpret and administer multiple collective agreements,



assists in the preparation and representation for grievance hearings and conflict resolution and the promotion of a positive labour relations environment.
- Participate in labour management meetings and other meetings with union representative on a variety of labour relations matters. HR Advisory Services
- Responds to queries from assigned client groups and provides coaching and advice on a range of people and culture functions including talent acquisition, health and safety, disability management, training and development, policy and collective agreement interpretation and compliance, payroll and benefits, performance management, human rights complaints, harassment and workplace violence investigations, ensuring that all relevant legislated, collective agreement and policy obligations are met.
- Responsible for conducting thorough and effective interviews and workplace investigations, related to violations of company policy, employment laws and employee complaints, including making recommendations on outcomes and next steps.
- Interprets and evaluates client’s needs, identifies, and makes recommendations to mitigate risks, facilitates and/or manages problem solving and when required, presents alternative solutions and resolutions.
- Communicates corporate people and culture initiatives, policies, procedures, best practices/guidelines to clients/employees and supports clients in integrating people and culture processes, practices, and programs into their day-to-day business operations.
- Maintains knowledge of trends and changes in employment legislation, internal policies, and people and culture best practices to provide clients with practical guidance through people and culture management processes across the HR lifecycle.
- Support talent acquisition strategies and processes including development of staffing plans, review an

📌 People and Culture Business Partner (Toronto)
🏢 Toronto Community Housing
📍 Toronto