Support AWS enterprise customers through executive engagement, technical leadership, and complex problem-solving within AWS Applied AI Solutions. Travel may reach 25%. This Enterprise Support Manager role focuses on customer relationships and technical team management. You will engage Vice Presidents and C-level executives while supporting enterprise software customers. Relevant experience may include application stacks, Linux or Windows systems, network layers, web programming, or consuming web services. Cloud experience with AWS services or other offerings is preferred.

Key Responsibilities
- Build relationships with enterprise software customers
- Engage Vice Presidents and C-level executives
- Lead teams responsible for application stacks
- Address systems,



network, and web-related challenges
- Present technical information to executive audiences

Requirements:
- Five or more years of direct customer engagement
- Technical team management experience
- Technical account management, relationship management, or consulting experience
- Qualified oral and written communication skills
- Bachelor's degree or equivalent work experience Bring executive customer engagement, technical leadership, and enterprise software experience to AWS enterprise support.

📌 AWS Enterprise Customer Support Leader (Ottawa)
🏢 Amazon.Com
📍 Ottawa