Lead luxury in-room dining at Rimrock Banff with operational precision, guest discretion, and emotional intelligence. This is a full-time permanent position in Banff. As Food and Beverage Manager, you will oversee in-room dining operations within a luxury hospitality workplace. You will guide order flow, delivery timing, service standards, team development, and guest recovery. The position partners with Culinary and hotel departments to create thoughtful, seamless experiences.
Key Responsibilities
- Lead daily In-Room Dining operations and service standards
- Oversee order flow, timing, delivery, and guest privacy
- Partner with Culinary on menus and offerings
- Manage amenities, VIP programs, and special occasions
- Coach teams while managing scheduling, productivity, and payroll
Requirements:
- Leadership experience in luxury hospitality or fine dining
- Understanding of service pacing, privacy, discretion, and guest psychology
- Calm leadership with clarity and emotional intelligence
- Passion for operational excellence and guest experience
- Alberta ProServe certification required Bring composed leadership, service precision, and thoughtful guest care to Rimrock Banff’s elevated In-Room Dining operation.
📌 Luxury In-Room Dining Manager (Banff)
🏢 Accor
📍 Banff