Lead client-facing banking teams at CIBC’s Bolton banking centre, using people leadership and financial advising to deepen relationships. This is a full time, on-site position. As Community General Manager II, you will lead employees across Bolton and other community banking centres. You will coach Leaders, Advisors, and Representatives while delivering client service, business development, and operational excellence. The position focuses on financial products, performance monitoring, compliance, and community connections.

Key Responsibilities
- Lead and coach a high-performing sales team
- Monitor Banking Centre business performance and address gaps
- Manage operations, processes, controls, and compliance




- Develop client relationships and resolve complaints
- Advocate for CIBC within the community

Requirements:
- Experience leading diverse, high-performing teams
- Current Mutual Funds License accreditation in good standing
- Passion for developing and coaching employees
- Understanding of client financial needs and solutions
- Commitment to trust, teamwork, and accountability Bring people management, client service, and banking operations expertise to strengthen CIBC’s Bolton community banking performance.

📌 Community General Manager Banking Centre (Ottawa)
🏢 CIBC
📍 Ottawa