As an Account Manager, you’ll build and maintain customer relationships through responsive service, thoughtful sales support, and explicit communication. You’ll help customers understand relevant offerings, coordinate follow-up, and work with colleagues to support consistent account service.
Responsibilities
- Manage customer accounts, respond to questions, and provide attentive customer service throughout the sales process.
- Support outside sales, retail sales, and insurance sales activities, using telemarketing and marketing outreach to connect with customers.
- Discuss customer needs, negotiate appropriate solutions, and maintain accurate sales administration records.
- Review account activity and customer feedback to identify opportunities and coordinate next steps with colleagues.
Your impact: Clear follow-up helps customers get timely answers and enables colleagues to serve accounts consistently.
Qualifications
Required: Transparent communication, customer service, sales, and negotiation capabilities support effective account conversations, accurate follow-up, and productive coordination with colleagues. Analysis skills help you understand account needs and organize sales administration tasks.