07 Nov
|
Worthpath Human Resources
|
Mississauga
07 Nov
Worthpath Human Resources
Mississauga
About the Prospect
We are recruiting on behalf of an established automotive parts company located in Mississauga, Ontario.
Our client is seeking a detail-oriented and results-driven Amazon Marketplace Specialist – FBM Operations to manage and optimize its Amazon sales operations, with a particular focus on Fulfilled by Merchant (FBM).
The ideal candidate will have strong analytical skills, hands-on Amazon marketplace experience, and the ability to manage multiple aspects of e-commerce operations, including advertising, inventory planning, listing optimization, account health, and customer service.
This is an excellent opportunity for someone looking to take ownership of Amazon marketplace performance and contribute directly to business growth.
Key Responsibilities
1. Sales Analysis & Business Growth
- Analyze Amazon sales trends, product performance, and key business metrics.
- Prepare regular sales reports and identify opportunities for revenue growth.
- Investigate sales declines and recommend actionable improvement strategies.
- Support sales forecasting, monthly target setting, and performance tracking.
2. Amazon Advertising & Conversion Optimization
- Monitor Amazon advertising performance, including impressions, click-through rate (CTR), conversion rate, and Advertising Cost of Sales (ACOS).
- Optimize advertising campaigns, keyword targeting, and bidding strategies.
- Manage advertising budgets and implement targeted campaigns to improve return on advertising spend.
- Identify opportunities to increase product visibility and sales conversion.
3. FBM Inventory & Order Fulfillment
- Monitor FBM inventory levels, product availability, and sales velocity.
- Plan inventory replenishment to minimize stockouts and excess inventory.
- Coordinate with warehouse and logistics teams to ensure timely order fulfillment.
- Investigate shipping delays, lost shipments, inventory discrepancies, and related claims.
- Support continuous improvement of inventory and fulfillment processes.
4. Product Listing Optimization
- Optimize Amazon product listings, including titles, bullet points, product descriptions, A Content, and backend keywords.
- Coordinate updates to product images and supporting visual content.
- Monitor keyword rankings, product visibility,
and organic search performance.
- Identify listing improvements that enhance customer engagement and conversion rates.
5. Amazon Account Health & Compliance
- Monitor Amazon Seller Central account health, performance metrics, and policy notifications.
- Identify and address listing restrictions, ASIN issues, and account performance warnings.
- Ensure product listings and promotional activities comply with Amazon marketplace policies.
- Monitor coupons, deals, and other promotional campaigns.
6. Customer Service & After-Sales Support
- Respond to customer inquiries related to products, orders, shipping, and delivery.
- Coordinate returns, refunds, and after-sales issues.
- Address customer feedback and product concerns professionally.
- Maintain a positive customer experience and support overall store reputation.
Qualifications & RequirementsRequired Qualifications
- Bachelor's degree in Business, Engineering, Supply Chain Management, Marketing, or a related field, or equivalent relevant experience.
- Strong understanding of Amazon marketplace operations, particularly Fulfilled by Merchant (FBM).
- Strong analytical and problem-solving skills, with the ability to interpret sales data and identify improvement opportunities.
- Proficiency in Microsoft Excel and experience working with sales and operational reports.
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
- Strong communication and coordination skills.
- Ability to work independently and take ownership of assigned responsibilities.
- Availability to work full time on-site in Mississauga.
Preferred Qualifications
- At least 1 year of hands-on Amazon FBM operations experience.
- Experience with Amazon Seller Central, including inventory management, order fulfillment, and account health monitoring.
- Experience managing Amazon Sponsored Ads and analyzing advertising performance.
- Knowledge of Amazon listing optimization, SEO, keyword research, and conversion improvement.
- Experience in automotive parts, aftermarket accessories, or related product categories.
- An engineering or technical educational background.
- Experience coordinating with warehouses, logistics providers, or suppliers.
Important: Candidates with Amazon FBA-only experience and no practical exposure to FBM operations may not meet the operational requirements of this position.
Compensation & Benefits
- Annual Base Salary: $50,000–$65,000, depending on qualifications and experience.
- Performance-Based Compensation: The compensation structure may transition to a commission-based arrangement after the first year, subject to applicable employment standards and agreed terms.
- Paid Vacation: Two weeks during the first year, increasing to three weeks starting in the second year.
- Opportunities for professional growth and increased responsibility.
- Hands-on experience managing and improving Amazon marketplace operations.
- Collaborative working environment within the automotive parts industry.
How to Apply
Interested candidates are invited to submit an updated resume highlighting their Amazon marketplace experience.
Please clearly indicate
- Your experience with Amazon FBM operations.
- Your familiarity with Amazon Seller Central.
- Your experience in advertising, inventory management, and listing optimization.
- Your availability to work on-site in Mississauga.
We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.
We are committed to an inclusive recruitment process. Accommodation is available upon request throughout the recruitment process.
Pay: $50,000.00-$65,000.00 per year
Benefits
- Extended health care
- On-site parking
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you directly managed FBM inventory, order fulfillment, and shipping-related issues?
Experience:
- hands-on Amazon FBM (Fulfilled by Merchant): 1 year (required)
Work Location: In person
📌 Amazon Marketplace Specialist – FBM Operations (Mississauga)
🏢 Worthpath Human Resources
📍 Mississauga