Support analytical laboratories as an Agilent Field Service Engineer, installing and optimizing instruments, software, and networks at customer sites. Travel 25% with remote work available.

This full-time Field Service Engineer role supports scientists by resolving equipment and software issues. You will deliver integrated solutions, perform repairs, and advise customers on configurations and preventive maintenance. Agilent values clear communication, creativity, continuous learning, and solid customer service.

Key Responsibilities

Install and optimize hardware, software, and network configurations

Diagnose product performance problems at customer laboratories

Perform maintenance and repair services

Advise customers on preventive maintenance and configurations

Manage technical escalations with Agilent support teams

Requirements

Science degree or relevant work experience

Five years with LC, LCMS, or LCQTOF

Experience troubleshooting and solving technical problems

Clear, respectful, and timely communication

Willingness to travel and visit customers

Apply analytical instrumentation, troubleshooting, and customer service expertise while supporting Agilent laboratory solutions across customer sites.

📌 Analytical Instruments Field Service Engineer (Winnipeg)
🏢 Allozymes
📍 Winnipeg