Office of the Registrar is currently seeking a Full time Limited Term Associate Registrar, Enrolment Services Reporting directly to the University Registrar &

• Vice-Provost (Integrated Enrolment Management), the position ensures the effective, coordinated and student-centered operation of in-person and online services, student finances (includes government student loans, awards and student accounts), registration, examinations, grades, and student record management.Strategic Planning Enrolment Services: registration and academic regulatory advising to students (in-person and on-line)Registration and records managementExaminations &

• GradingFinancial Assistance (government loans, awards and student accounts)External Examination Centre In consultation with the University Registrar &

• Vice-Provost (Integrated Enrolment Management) and the Registrar's leadership team, establishes business unit objectives and performance expectations, ensures alignment with the Registrar's Office Action Plan and broader office and institutional objectives, monitors progress and performance, and strategically plans for continuous improvement.Oversees and works collaboratively to review, assess, identify and make recommendations for improvement in policies, processes and systems impacting the Enrolment Services unit service delivery model.Resolves key concerns and ad-hoc issues within the unit or across the University, often when provided with limited information. This includes researching, consulting with stakeholders, making recommendations to solve, develop procedures, practices, implement tools and test results.Remains current on factors that would initiate change, such as emerging trends in administrative and registrarial functions, University policies and procedures, and changes/trends in student expectations and program delivery.Assesses current business systems and internal controls for continuous improvement opportunities

• Prepares reports and evaluating data to make effective decisions.Is accountable for the University's compliance with all government student loans programs (federal, provincial/territorial and US direct loans) and with university established gift agreements with donors.This includes acting as the institutional lead with federal and provincial loan providers providing feedback on proposed program changes, and makes recommendations for potential changes.



Participating in several national and international organizations such as CASFFA.Ensures that appropriate policies and procedures are in place for the institution to meet or exceed all legislated requirements for collection, maintenance and dissemination of student records.Ensures that the work of the Enrolment Services unit is conducted according to University Provincial and Federal privacy legislation. and allocates resources for the Enrolment Services unit to meet the objectives and evolving needs of the students and the University.Provides an effective organizational structure, leadership capacity and succession approach for the Enrolment Services unit (approximately 51 FTE, including MaPS and AUPE staff). Plans, controls and manages an annual 2.8M base operating budget, a 28 M award budget and 238 M in government student loan funding.Communications are timely, transparent, audience-appropriate and aligned with Registrar's Office and University priorities, and appropriately represent the Registrar's Office and the University. Must be able to communicate effectively with all levels including senior officials both within and outside of the University.Proactively develops and maintains supportive, trustworthy and solution-focused relationships with staff, colleagues and leaders across the University, as well as government, sector and community partners.Creates the conditions for staff to succeed through visible leadership, clear expectations, timely feedback, coaching, recognition and development; motivates team and project members to develop positive, high trust relationships and operates effectively as a team including problem solving processes and conflict resolution.Master's degree from a recognized post-secondary institution with a minimum of ten years of related experience showing increasing responsibility and managerial discretion.Demonstrated excellence in people leadership within a complex post-secondary institution or comparable service environment, including leading through managers and building inclusive, accountable and supportive teams.A strategic operational thinker who understands how day-to-day decisions affect students, faculties,



institutional risk and University-wide outcomes, with experience translating strategy into action through planning, prioritization and resource allocation.An ability to synthesize and analyze data, information, university and government regulations and to use conclusions to move the organization forward and achieve objectives.Considerable experience and comfort leveraging technology to deliver high-quality services and to streamline business processes are required.High level of experience working in a complex human resource environment working with unionized staff, faculty, managers and senior leaders.Management Career Band, Level 4 Management and Staff Careers website .Start something today at the University of Calgary. The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments (oicteam@ucalgary.

📌 Associate Registrar, Enrolment Services, Office Of The Registrar (Winnipeg)
🏢 University of Calgary
📍 Winnipeg