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Job Title: Automotive Apprentice Technician

Company: Subaru City

Location: 17708 111 Ave NW Edmonton, AB T5S 0A2

Job Type: Full-Time

Benefits: Extended Health, Dental & More (available after 3 months)

Build your Career with Subaru City

Subaru City is seeking a motivated and enthusiastic Automotive Apprentice Technician to join our growing Service Department.

The Automotive Apprentice Technician will develop their technical skills and automotive knowledge while performing supervised vehicle inspections, maintenance, repairs, and installations. All work must be completed safely, efficiently, and in accordance with Subaru manufacturer specifications, dealership quality standards, and established time guidelines.

Depending on the apprentice's level of training and experience, responsibilities may include engine performance and driveability, suspension systems, wheel alignments, steering, heating and air conditioning, basic and ABS braking systems, and exhaust systems.

The successful candidate will demonstrate a strong commitment to learning, teamwork, accountability, and delivering an exceptional customer experience.

Key Attributes and Expectations

At Subaru City, we understand that customers have a choice when purchasing and servicing their vehicles. Our commitment is to provide exceptional service, build lasting relationships, and deliver outstanding value.

We are looking for someone who is:

- Energized by challenges and motivated to continuously learn and improve.
- A proactive self-starter who takes ownership and accountability.
- Passionate about delivering exceptional customer experiences.
- Committed to the highest standards of honesty and integrity.
- Positive, energetic, and enthusiastic.
- Organized, process-driven, and able to prioritize responsibilities.
- A strong problem-solver with effective communication skills.
- Reliable, with excellent follow-through and relationship-building abilities.
- Committed to teamwork and building strong relationships across all dealership departments.





Key Accountabilities and ResponsibilitiesVehicle Maintenance and Repairs
- Perform supervised vehicle inspections, maintenance, and repairs, focusing on quality workmanship and fixing it right the first time.
- Identify vehicle concerns using appropriate diagnostic equipment and tools.
- Follow repair procedures using technical information, service manuals, wiring diagrams, and guidance from supervising technicians.
- Test the functionality of vehicle components and systems following repairs.
- Participate in repair decisions and seek assistance when necessary.
- Recommend additional repairs or maintenance needs to the supervising technician or Shop Foreman.
- Road-test vehicles, when authorized, accompanied by a licensed technician.
- Complete repair orders within established timeframes and communicate anticipated delays.

Customer Service and Communication
- Explain basic automotive repairs and service concerns professionally.
- Assist Service Advisors when required to communicate completed repairs to customers.
- Escalate customer concerns to the appropriate manager or supervisor.
- Maintain open communication with management and team members.
- Work collaboratively with all dealership departments to support an exceptional customer experience.

Tools, Equipment and Shop Maintenance
- Maintain an adequate selection of personally owned tools in good working condition.
- Perform preventive maintenance, cleaning, and minor repairs on dealership tools and equipment.
- Maintain a clean, safe, and organized work area.
- Protect customer vehicles throughout the service process,



including maintaining vehicle cleanliness and restoring customer settings.
- Gather all necessary vehicle information before requesting parts.
- Take appropriate steps to minimize delays associated with parts availability.

Safety, Training and Professional Development
- Follow all dealership, manufacturer, environmental, and workplace safety policies and procedures.
- Comply with hazardous waste handling and disposal regulations.
- Complete required safety training and wear appropriate personal protective equipment (PPE).
- Stay current with Subaru technical information, service bulletins, product updates, and campaigns.
- Complete required apprenticeship and manufacturer training within established timelines.
- Work toward additional certifications and qualifications as required.
- Maintain accurate timekeeping and documentation.
- Assist fellow team members and contribute to a positive, productive shop environment.

Qualifications and Special Requirements
- Previous automotive or engine repair experience, or completion of automotive mechanic training, is required.
- Must be registered in a recognized 310S Automotive Service Technician Apprenticeship program.
- Valid driver's licence.
- Basic knowledge of automotive systems, tools, and repair procedures.
- Ability to operate automotive diagnostic equipment.
- Strong mechanical aptitude and willingness to learn.
- Excellent communication, organizational, and teamwork skills.
- Ability to work safely in a fast-paced dealership environment.

Join the Subaru City Team! At Subaru City, we believe in developing our people, supporting professional growth, and building a strong team dedicated to delivering an outstanding customer experience.

If you are passionate about the automotive industry, eager to learn, take pride in your work, and want to build a rewarding career as an Automotive Service Technician, we would love to hear from you!

Perks

- Dental care
- Extended health care

Work Location: In person

📌 Automotive Apprentice Technician (Edmonton)
🏢 Subaru City
📍 Edmonton