Serve Anderson Air clients through aviation customer service, flight coordination, and timely operational updates while working full time onsite. Help anticipate needs and protect seamless travel experiences through careful communication.

As a Flight Coordinator, you will communicate with clients and company personnel while planning charter trips and coordinating flight requirements. Responsibilities include quotes, itineraries, passenger logistics, and monitoring scheduling, crew legality, maintenance, and delays. This role reports to the Manager of Flight Coordination.

Key Responsibilities

- Respond to client correspondence and fulfill service expectations
- Advise clients and personnel about delays and operating conditions
- Monitor scheduling, crew legality, and maintenance-related flight issues




- Take corrective action to minimize actual or potential delays
- Release flights according to regulations, policy, and requirements

Requirements:
- Three or more years of customer service experience
- Sensitive, tactful, diplomatic, and professional communication style
- Strong organization, priority management, and proactive work habits
- Proficiency with Microsoft Office Suite and operational tools
- Flexibility for shifts, evenings, weekends, and holidays

Use aviation customer service, decisive communication, and detailed coordination to support safe, reliable flights for Anderson Air clients.

📌 Aviation Customer Service Coordinator (Richmond)
🏢 AvPosts
📍 Richmond