Lead client experience and financial services teams at CIBC, working full-time in office across banking centres within reasonable travel distance. Coach professionals toward shared results.

As a people leader within Personal and Business Banking, you will lead Leaders, Advisors, and Representatives. You will hire, develop, coach, and inspire employees while supporting clients securing futures, owning homes, and setting up businesses. The position emphasizes client relationships, revenue growth, business performance, and risk management.

Key Responsibilities

Lead high-performing financial services professionals toward exceptional client experiences

Hire, develop, coach, and provide employee development opportunities

Monitor Banking Centre performance and implement action plans





Deepen client relationships and resolve complaints when necessary

Manage risk and maximize market opportunities with partners

Requirements

Experience developing and implementing strategic team goals

Experience coaching employees and inspiring successful team performance

Current Mutual Funds License accreditation and good standing

Client-first, goal-oriented, caring, and accountable leadership approach

Flexibility for banking centre evenings, weekends, and multiple locations

Bring client service, team coaching, financial products knowledge, and accountable leadership to CIBC banking centre performance.

📌 Banking Centre People Leader (Winnipeg)
🏢 CIBC
📍 Winnipeg