Position Overview:

Reporting to the Sales Manager, we are seeking an organized, proactive, and detail-oriented Catering & Banquets Supervisor to temporarily join our team while our department manager is on a medical leave. In this role, you will lead daily banquet operations, oversee set-up and tear-down, manage service staff, and coordinate closely with our Sales and Kitchen teams to ensure flawless event execution and high service standards.

Key Responsibilities

- Operations & Logistics: Lead the room set-up, execution, and tear-down for all banquets and catered events according to event order specifications.
- Staffing & Scheduling: Manage scheduling for banquet servers and staff; oversee shift service to ensure smooth flow, quick response to attendee needs, and high quality standards.
- Interdepartmental Collaboration: Work seamlessly with the Sales Department to confirm event details and with the Kitchen team to coordinate meal timing and dietary requirements.
- Customer & Attendee Engagement: Serve as the primary point of contact during events to greet guests, address immediate requests or issues, and ensure guest satisfaction.
- Financial Processing: Accurately process final event payments, banquet checks, and end-of-shift cash out/reconciliations.
- Quality Assurance & Safety:



Maintain cleanliness and maintenance standards across banquet spaces and service equipment while ensuring compliance with workplace health and safety guidelines.

Key Qualifications & Requirements

- Communication Skills: Excellent verbal and written communication skills to lead teams and interact professionally with clients, guests, and internal departments.
- Organizational Abilities: Strong time-management and multi-tasking skills with high attention to detail in rapid-paced environments.
- Experience: Previous supervisory or banquet/catering service experience is strongly preferred (asset).
- Technical Skills: Basic computer proficiency for reviewing event orders, managing schedules, and processing POS/payment transactions.
- Physical Requirements: Ability to stand, walk, and lift/move banquet furniture and equipment throughout shift.

Position Type: Full-Time, Temporary (Coverage for Medical Leave) Schedule: Monday to Friday, ~8:00 AM – 5:00 PM (Occasional weekend or evening flexibility may be required depending on event schedules)

Pay: From $21.00 per hour

Expected hours: No more than 40.0 per week

Perks

- Discounted or free food
- On-site parking

Ability to commute/relocate:
- Winnipeg, MB R2C 3A8: reliably commute or plan to relocate before starting work (required)

Experience:
- Banquet or Catering Supervisory: 1 year (preferred)

Language:
- English (required)

Licence/Certification:
- Smart Choices (preferred)

Work Location: In person

📌 Catering Supervisor (Winnipeg)
🏢 Best Western Premier Winnipeg East
📍 Winnipeg