Exacare ai is a leading health tech company on a mission to build the AI operating system for post-acute care. Our platform turns messy, unstructured referral packets into clear clinical insights and next steps, so teams can make faster, safer placement decisions with less administrative burden. Today, exacare ai powers more than 2,000 facilities, and is growing rapidly.

We recently raised a $30M Series A led by Insight Partners, and are bringing world-class talent together to transform healthcare. If you like building, learning, and want to make a real impact, come join us! We’re hiring a Senior Product Manager to join our Product team, perfect for someone who thrives in ambiguity and loves building alongside customers.

We move fast, and many of the most important problems we’re tackling aren’t perfectly defined yet — we have a clear north star, but the path requires deep customer understanding, sharp product judgment, and relentless execution. You’ll own major areas of our product roadmap end-to-end, from discovery and strategy to shipping and iteration. The scope includes improving our current platform, expanding feature depth in Skilled Nursing Facilities (SNFs), and building new functionality across six newer verticals we’ve launched in: Home Health, Hospice, Palliative Care, Behavioral Health, Critical Care Hospitals, and Dialysis Centers.

This is an earlier-stage product-building workplace: you’ll talk to customers constantly, validate needs, explore opportunities, and ship meaningful improvements quickly. You’ll work closely with Engineering (including AI/ML), Sales, Customer Success, BizOps, and Growth, and you’ll have real ownership over what we build, why we build it, and how it shows up for customers.



Take unclear customer pain points and turn them into crisp problems, product bets, and shipped solutions that deliver measurable value.

Lead deep customer discovery: Spend significant time with customers to uncover workflows, frictions, and decision drivers, then translate those insights into product direction.

Leverage AI to accelerate product development: Claude Code) to explore product concepts, mock up features, and validate workflows to gain alignment with customers and internal teams before scoping for Engineering. Build for new verticals (0 → 1): Develop and launch features tailored to newer industries we’ve entered, including Home Health, Hospice, Palliative Care, Behavioral Health, Critical Care Hospitals, and Dialysis Centers. Work hands-on with engineering to shape AI-powered product experiences, from data inputs and model outputs to user-facing workflows and trust.

Collaborate across GTM: Partner closely with Sales and Customer Success on deal support, customer feedback loops, and expansion opportunities, ensuring we build what helps us win and retain. Drive high-quality shipping: Write clear product requirements, align stakeholders, unblock teams, and ensure we ship quickly without sacrificing quality. Provide guidance and mentorship to more junior PMs as the team grows, and help build strong product practices and culture.

Experience:



5+ years of product management experience, ideally in a fast-paced B2B SaaS environment, owning complex software products through the full product lifecycle. Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience). You can navigate ambiguity, identify the real problem, and make smart tradeoffs to ship impactful work fast.

Customer-centric instincts: Strong analytical and problem-solving skills, with comfort using data to evaluate performance, prioritize work, and measure impact.

Experience leveraging AI to accelerate product work, from drafting PRDs and synthesizing customer feedback to exploring designs.

Execution in Agile: Experience working in an Agile development environment and driving teams from idea → spec → ship → learn.

Experience with product management tools such as Linear/Jira, data analysis and visualization tools such as Excel and Tableau, and customer analytics tools such as PostHog Ability to lead and mentor junior product managers and raise quality across the team.

Bonus Points

Comfortable with early-stage messiness, rapid iteration, and shifting priorities Competitive salary and equity in a high-growth startup Flexible PTO, take what you need Medical, dental, and vision coverage Great startup culture, including company off-sites The work does not stop when a customer first onboards to our platform. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

📌 Chef de Produit Développement Senior (H/F) (Toronto)
🏢 ExaCare AI
📍 Toronto