We care for humankind - and that starts with our people Do you enjoy building relationships and working collaboratively in a team workplace with both internal, external and global stakeholders? We are hiring a Claims Assistant in Toronto who will be responsible for responsible for providing strong administrative support to the Temple Claims Department. Support recurring reporting, claims tracking and bordereau processes through accurate data gathering, validation and submission coordination.

Provide scheduling, meeting, document and general administrative support to the Claims department and VP, Claims. Assist in the maintenance of complete, accurate and current electronic claim files, including indexing, naming and uploading documents. Accountability for entry/maintenance of aviation claim file data on the Temple claims system including posting reserves, issuing payments and file document management.

Complete data quality checks and correct or elevate discrepancies in policy, claimant, financial and claim coding information. Respond to internal and external claims inquiries. Support the Claims Sharepoint and shared mailboxes, including access, submission and routing inquiries. .

Participate in cross-functional initiatives and projects on behalf of Claims, at the request of VP, Temple Claims. Promote a customer service orientation. Identify recurring operational issues and contribute to practical process improvements, system testing and user acceptance activities.





Use approved artificial intelligence and automation tools to support routine operational activities, document summarization, data validation, drafting and workflow efficiency. Provide back-up coverage for other administrative functions during absences or workload peaks. Additional tasks/projects as required by VP, Temple Claims 2 years Multi-line claims knowledge would be preferred but not required.

Exceptional computer skills including Microsoft Office. Exposure to challenging projects and development opportunities to grow your skills and career with both local and global colleagues and partners are available. A comprehensive total rewards financial program which includes extensive flexible benefits and pension.

Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please contact [email protected] base salary range for this role is between $59,000 to $77,000 per year, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to internal equity.

This role is located in our Toronto office on 390 Bay St, and we operate in a 3 day in-office hybrid work model.

📌 Claims Processor - Administration (Toronto)
🏢 Temple Insurance
📍 Toronto