About Us

We are a busy and patient-focused Family Medical Clinic dedicated to providing high-quality healthcare services to our community. We are seeking an experienced, organized, and motivated Clinic Manager to oversee the daily operations of our clinic and support our physicians and healthcare team.

Position Summary The Clinic Manager is responsible for the overall administration and operation of the clinic, ensuring efficient workflows, excellent patient service, effective staff management, and sound financial administration. The successful candidate will work closely with physicians, medical office assistants, and physicians to maintain a high standard of patient care and clinic operations. You will be required to work 1-2 Saturdays per month.

Key Responsibilities

Leadership & Staff Management

- Supervise scheduling and daily assignment of duties for all clinic staff.
- Adjust staffing levels as needed to accommodate patient volume and operational demands.
- Supervise and support Medical Office Assistants and administrative staff.
- Interview applicants and provide hiring recommendations.
- Review and approve staff leave requests.
- Train staff in clinic systems, procedures, and policies.
- Identify performance improvement opportunities and provide coaching and support.
- Maintain ongoing communication with physicians and staff.

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Clinic Operations

- Oversee and improve clinic workflow to ensure productive patient screening, assessment, and service delivery.
- Organize and manage patient flow throughout the clinic.
- Collaborate with clinic staff to facilitate quality patient care.
- Liaise with physicians and provide administrative support to Clinical Medical Directors.
- Organize medical students, practicum students, and observership placements with physician schedules when required.
- Maintain and update clinic policies and procedures.




- Manage clinic website content and updates.

Financial & Administrative Responsibilities

- Approve and process payroll for employees and associate physicians.
- Manage accounts payable and process bill payments.
- Enter and maintain financial data in QuickBooks Online.
- Perform bookkeeping duties and maintain financial records.
- Oversee clinic inventory and medical/office supply ordering.
- Assist physicians with administrative and operational needs.

* Reporting & Data Management

- Enter monthly PLEXUS data into the SCPCN Medical Home platform.
- Review CPAR/CII reports monthly as physician panel manager.

Qualifications

- Previous experience managing a medical clinic, healthcare practice, or healthcare administration environment.
- Strong leadership, organizational, and problem-solving skills.
- Experience with medical billing, payroll, bookkeeping, and financial administration.
- Proficiency with QuickBooks Online and Microsoft Office applications.
- Knowledge of primary care clinic operations and patient-flow management.
- Excellent communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced healthcare environment.
- Experience supervising and training staff.

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Preferred Qualifications

- Diploma in Healthcare Administration, Business Administration, or a related field.
- Experience working in a Family Medicine or Primary Care clinic.

What We Offer

- Competitive salary based on experience.
- Company paid benefits.
- Underground parking.
- Supportive and collaborative work environment.
- Opportunity to make a meaningful impact on patient care and clinic operations.

Pay: $31.25 per hour Expected hours: 40.0 – 46.0 per week

Benefits

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Clinic Manager (Calgary)
🏢 Crystals Medical Clinic
📍 Calgary