Technical client support leadership awaits at Scotiabank in Toronto, serving top-tier corporate clients through electronic cash management expertise.

As Concierge Support Manager within Global Transaction Banking, you will manage complex client relationships and technology incidents. The position supports electronic cash management services, application migrations, and service delivery. Collaboration spans GTB, IT&S;, MTO, Sales, Product, and external partners.

Key Responsibilities

Serve as primary technical contact for top-tier corporate clients

Resolve complex technology incidents through tracking and escalation

Maintain operational and customer profile documentation

Support service onboarding and application migrations





Communicate disruptions and alerts proactively to clients

Requirements

Expert knowledge of electronic cash management and payments

Solid technical background through education or work experience

Financial services client relationship management experience

Complex investigation and problem-solving skills

Operational risk, regulatory compliance, and AML/ATF familiarity

Support Scotiabank’s corporate clients in Toronto through payments expertise, technical investigations, and dependable service coordination.

📌 Concierge Support Manager Toronto (Winnipeg)
🏢 Scotiabank
📍 Winnipeg