Drive continuous improvement at Toronto Pearson using Lean principles, operational insights, and stakeholder collaboration across airport functions.

As Manager, Operational Modernization, you will lead cross-functional initiatives supporting safer, more resilient, efficient, and cost-effective operations. You will work with Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services. The position combines modernization delivery, business cases, governance, and capability building.

Key Responsibilities

Translate performance insights into priorities and recommendations

Contribute to business cases and implementation plans

Identify constraints, capacity risks, and service impacts

Coach direct reports and build improvement capability





Promote Lean, innovation, operational excellence, and knowledge sharing

Requirements

8+ years of progressively responsible relevant experience

Success delivering productivity or continuous improvement initiatives

Knowledge of airport operational functions and capacity planning

Strong written, verbal, presentation, and change communication skills

Advanced proficiency with Microsoft Office tools

Apply continuous improvement, Lean thinking, and operational leadership to modernize Toronto Pearson’s complex airport setting.

📌 Continuous Improvement Manager Airport Operations (Winnipeg)
🏢 Toronto Pearson International
📍 Winnipeg