- Role : Customer Experience Research Analyst (Remote)
- Location : Remote from US, CA, UK, IE, AU, NZ
- Engagement Type : Freelance / Hourly Contract

Applicants must currently reside in Australia, Canada, Ireland, New Zealand, the United Kingdom or the United States.

Overview

We are looking for empathetic, detail-oriented people who can judge whether generated interactions are clear and understandable. You will review generated interactions for understandable wording, helpful flow and visible confusion while evaluating AI-generated voice, image and video content. This opportunity is remote, with flexible hours and assignments based on project availability. Students, recent graduates and working professionals are welcome to apply.

Key Responsibilities

- Review generated interactions for understandable wording, helpful flow and visible confusion.
- Compare paired responses for clarity and contextual usefulness.
- Explain which interaction details made one response easier to understand.




- Take part in English conversations with AI models when assigned to voice tasks.
- Record your ratings using project guidelines and flag examples that are difficult to judge.

Requirements

- Confident spoken English and explicit written communication.
- Comfort identifying clarity and confusion in everyday interactions.
- Ability to ground judgments in the assigned response details.
- A computer, reliable internet and headphones, with a quiet space for voice-based tasks.
- Ability to produce your own ratings and written explanations without using AI tools.

Equal Opportunity

We welcome applications from qualified individuals of all backgrounds. Applicants are considered based on relevant skills, qualifications and project eligibility requirements, without discrimination on grounds protected by applicable law.

Apply Now!

📌 Customer Experience Research Analyst (Remote) (Canada)
🏢 Hired
📍 Canada