Advanced Self Storage is looking for a friendly, reliable, and motivated Part-Time Customer Service Representative (CSR) / Storage Consultant to support our busy locations in the Lower Mainland, BC: North Vancouver, New Westminster, Maple Ridge, Richmond, Vancouver.

If you enjoy customer service, relationship-building, and working in a fast-paced environment where no two days are the same, we would love to hear from you!

About Us

Advanced Self Storage is a leading provider of secure, convenient, and flexible storage solutions across British Columbia. We pride ourselves on delivering exceptional customer experiences and maintaining clean, secure, and welcoming facilities.

Position Details

Schedule: Saturday and Sunday ,and weekday shifts based on business needs, vacation coverage, and sick coverage; hours will fluctuate weekly.

- Weekend availability required
- Friday in North Vancouver location.
- Closed on all STAT holidays

Position Overview As a CSR / Storage Consultant, you will be the face of our company, helping create a positive and professional experience for every customer. You’ll assist prospects and tenants with storage solutions, conduct facility tours, complete rentals, and help maintain a clean and inviting facility.

We are looking for someone with open availability, strong customer service skills, and the ability to work independently.

A valid BC Driver’s License and reliable vehicle are required, as commuting to the location can be difficult if you are called in.

Key Responsibilities





- Greet and assist customers in person and over the phone with a warm, professional attitude
- Conduct tours of the facility and explain storage options and features
- Build relationships with prospects and tenants
- Provide accurate pricing and service information
- Complete rental agreements, move-ins, and move-outs
- Maintain office and facility cleanliness and organization
- Follow company policies and uphold security standards
- Use computerized systems to manage reservations and customer accounts
- Support occupancy, sales, and customer service goals
- Assist with coverage during busy periods, vacations, and sick calls

Qualifications
- High school diploma or equivalent
- Previous face-to-face customer service experience required
- Strong verbal and written communication skills
- Comfortable using Microsoft Office and basic computer applications
- Reliable, organized, and detail-oriented
- Solid problem-solving skills
- Self-motivated and able to work independently and within a team environment
- Valid BC Driver’s License and reliable vehicle required
- Be willing to travel to our 5 locations in Maple Ridge, Richmond, New Westminster, Vancouver, and North Vancouver.

Pay: $20.00 per hour Expected hours: No more than 24.0 per week

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Work Location: In person

📌 Customer Service Representative (North Vancouver)
🏢 Advanced Storage Centres
📍 North Vancouver