Customer Service Representative - Irregular On-Call Ministry of Public and Business Service Delivery and Procurement Position(s) language: 1 Temporary up to 12 months with the possibility of extension. 95423 - Customer Service Rep 2 $28.81 - $33.40 Per hour* *Join ServiceOntario's agile Orangeville team and make a difference in your community with every customer interaction! ServiceOntario offers a training program that will help you be successful in the role. learn about the Customer Service Representative role provide onsite quality customer services in person, by providing timely and accurate information related to government programs, products and services greet and assist customers answer customer questions stay informed about policies and products Exceptional customer service must have: Customer focus to provide optimum service, explain information and meet customer needs and resolve customer inquiries and find solutions resulting in a positive customer experience. Effective communication to explain guidelines and procedures, respond to customer questions, write concise correspondence, apply judgment, tact, empathy and patience to meet customer needs.

Thinking skills to probe for information, assess situations, and determine customer needs, and take appropriate actions. Computer proficiency and ability to use Microsoft Office, database programs, and operation of specialized equipment. How we support diversity, inclusion and accessibility We are building an inclusive workforce that reflects the communities we serve.

We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations,



gender identities and gender expressions. Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. diversity, equity and inclusion initiatives ~ Anti-Racism Policy ~1 English Temporary - Irregular On-Call, duration up to 12 months, 41 Broadway, Orangeville, West Region, Criminal Record Check ~ A criminal or other federal offence record does not automatically disqualify you from the position.

If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential. ~ Entry level applicants may be hired at the Customer Service Representative 2 Training (CSR - 2T) level; ~ 27.02 per hour. ~ Using concrete examples, you must show how you demonstrated the requirements forthis job. If you require a disability related accommodation in order to participate in the recruitment process, please ContactUs to provide your contact information.

Language requirements and assessment: Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

📌 Customer Service Representative - Irregular On-Call (Carleton Place)
🏢 Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs
📍 Carleton Place