Hi, We’re CompanyCamWe’re a easy-to-use photo documentation and productivity app for contractors of every industry. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. By providing a consumer-grade, game-changing experience, we help contractors build trust within their company and with their users.

As soon as you join our team, you'll notice that we trust our employees to do what's best for our product, customers, and team members and empower them to make the right calls.

Customer Success

Manager, Mid-Market, you’ll play a critical role in helping customers get long-term value from CompanyCam. You’ll act as a trusted partner to a portfolio of customers, guiding them through adoption, renewal, and growth. Through proactive outreach and meaningful conversations, you’ll help customers solve real problems while ensuring they fully understand how CompanyCam supports their business goals.

This role is essential to reducing churn, increasing engagement, and driving expansion across our customer base. You’ll work closely with Sales, Marketing, and Product to ensure our customers feel supported at every stage of their journey. with customers to monitor account health and drive successful adoption customers on CompanyCam features, best practices,



and new product updates Identify at-risk accounts Manage renewals by guiding customers through contract continuation and addressing concerns Partner with Account Managers Advocate for customer needs Develop and contribute to training resources that improve customer education and product usage Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us.

Improving customer retention by proactively addressing risk and strengthening relationships Elevating the customer voice Showcasing customer success to help others understand the value of growing with CompanyCam customer-facing role, ideally within a with the ability to lead quality customer conversations while managing a book of business and a customer-first mindset balanced with business goals through customer usage and feedback Bachelor’s degree in We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other.

Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply.

📌 Customer Success Manager, Mid-Market (Winnipeg)
🏢 CompanyCam
📍 Winnipeg