Crimson Education is the world's leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world's top universities through expert-led guidance and proven, data-driven strategies. We were recently featured on the front page of the Wall Street Journal.

Crimson is the only college admissions consultancy that brings together: Professors and PhD teaching fellows from leading universities to guide students through original, independent research — with pathways to selective peer-reviewed publication or conference presentation Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand. Coordinate, engage, and facilitate the student's journey with Crimson to help them achieve their goals (the crux of the service will be provided by Crimson's world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap)



Advise the team on possible value-added solutions to support the student Provide the global team with insights into local cultural nuances and demands Proactively manage and foresee issues by resolving complaints or escalations in a timely manner 1-2 years of experience in customer service, project management or a transferable role ~ Ability to build strong customer relationships with families through excellent customer service, high cultural awareness and adaptability ~ Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders ~ Rapidly growing start-up, with a flexible working setting where you will be empowered to structure how you work ~ 1000 individual training budget per year, we love to 'Level Up' (it's one of our core values)! ~ Insightful fireside chats and workshops to help support our high-performing and ambitious team ~ We're a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you!

📌 Customer Success Manager - Spanish Speaking (Moncton)
🏢 Crimson Education
📍 Moncton