Dental Administrator

Blackburn Shoppes Dental Centre | Ottawa, ON

Job Summary

Blackburn Shoppes Dental Centre is seeking an experienced, organized, and patient-focused Dental Administrator to join our growing team. We are looking for a confident and personable professional with a strong understanding of dental office administration, exceptional communication skills, and a commitment to providing outstanding patient care.

The ideal candidate is experienced in managing a busy dental front desk, coordinating patient schedules, handling insurance and billing inquiries, and supporting the daily operations of a dental practice. We are looking for someone who is proactive, detail-oriented, and enjoys working collaboratively with dentists, hygienists, and the administrative team.

Key Responsibilities

- Welcome patients warmly and provide an exceptional front-desk experience.
- Manage appointment scheduling, confirmations, cancellations, and recalls.
- Coordinate the daily schedules of dentists and hygienists to ensure efficient patient flow.
- Handle patient inquiries by phone, email, and in person in a professional and courteous manner.
- Process dental insurance claims, predeterminations, and treatment estimates.
- Review patient accounts, process payments, and assist with billing inquiries.
- Follow up on outstanding treatment plans and assist with patient retention.
- Support the clinical team with administrative coordination and daily office operations.
- Maintain patient confidentiality and comply with applicable privacy regulations.




- Assist with resolving patient concerns in a professional, empathetic, and timely manner.
- Other admin tasks as delegated.

Qualifications
- Previous experience as a Dental Administrator or Dental Receptionist in a dental practice is required.
- Strong knowledge of dental terminology, procedures, and treatment coordination.
- Experience with dental insurance claims, predeterminations, and billing.
- Familiarity with dental practice management software.
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- A friendly, professional, and patient-centered approach.
- Ability to work independently while contributing positively to a team.
- Reliability, punctuality, and a strong attention to detail.

What We Offer
- A welcoming and supportive team environment.
- The opportunity to work alongside an experienced dental team.
- A positive workplace that values professionalism, teamwork, and patient care.
- Opportunities for professional growth and development.
- Competitive compensation based on experience and qualifications.

Please submit your resume for consideration. We look forward to meeting you! Job Type: Part-time

Work Location: In person

Hiring Timeline: 2–4 weeks

Pay: $24.00-$29.00 per hour

Benefits

- Company events
- Flexible schedule
- Life insurance
- In office parking

Experience:
- Dental/Medical: 1 year (preferred)

Work Location: In person

📌 Dental Administrator (Ottawa)
🏢 Blackburn Shoppes Dental Centre
📍 Ottawa