Lead client services at Viral Nation through portfolio strategy, revenue performance, and senior-level relationship management across social and influencer accounts.

This director-level position requires 8+ years in client services or account management, preferably within media, digital, or social/influencer agencies. You will guide integrated proposals, account delivery, operational consistency, and portfolio growth. The work connects client satisfaction, revenue growth, profitability, and team development.

Key Responsibilities:

- Lead portfolio strategy and revenue performance through prioritized growth plans
- Forecast, plan, and resource teams for delivery and financial performance
- Build trusted senior client relationships focused on measurable business impact




- Develop major proposals with strategy, pricing, and campaign concepts
- Lead and develop senior account leaders across the portfolio

Requirements:
- 8+ years in client services or account management
- Media, digital, or social/influencer agency experience preferred
- Proven ability to grow key client relationships
- Experience overseeing satisfaction, revenue, and profitability metrics
- Ability to lead and develop high-performing teams

Bring strategic client leadership, account growth expertise, and people management experience to Viral Nation’s integrated agency portfolio.

📌 Director Client Services Influencer Marketing (Toronto)
🏢 Viral Nation
📍 Toronto