Lightspeed is seeking a Director of Product Management to own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA, and you will be accountable for payments penetration and GPV growth across our Retail and Hospitality platforms.

Financial

Services helps merchants get paid faster and with less effort. You drive multi-year transformations and keep Product, Engineering, and Commercial teams aligned. You will report to the VP of Product, Financial Services, and partner with Engineering Directors, Design leaders, and Commercial executives.

Strategic

Vision and Business Outcomes (35%): Defining a multi-year product vision and roadmap aligned with corporate OKRs, with accountability for driving GPV, market penetration, and revenue growth.

Organizational

Leadership and Talent (25%): Developing and empowering Group Product Managers and Staff Product Managers, while driving effective hiring, building a strong team culture, and establishing succession plans. Cross-Functional and Commercial Alignment (20%): Building strong partnerships across Engineering, Design, GTM, Sales, Operations, and Finance, while navigating business trade-offs and ensuring alignment on strategic priorities. Lead, coach, and hold accountable Group PMs and Senior PMs across Retail (X-Series and R-Series) and Hospitality (K-Series) platforms.

Raise product management standards in discovery, commercial modeling, pricing and packaging, and data driven execution. Partner with Engineering Directors, Design, Product Marketing, Sales, Operations, and Finance to align commercial targets with delivery. Manage key partner relationships with payment processors and acquirers, and shape how we build, buy, and partner.

Balance long term platform bets with quarterly commitments, and make decisive trade offs under uncertainty. Represent product direction to the C suite and the Board, with clear metrics and a point of view. 2 to 3+ years at Director level (or equivalent)



managing larger teams through direct and indirect reports, including Group PMs. ~ Ownership of a full line of business or major product vertical, such as payments, billing, or POS, with clear accountability for commercial outcomes. ~ Experience driving structural, technical, or strategic change in a mature technology organization. ~ Business and technical competencies Deep grasp of business models, unit economics, pricing, and how product decisions shape the P&L.; Fluency in payments ecosystems (acquiring, interchange, settlement, reconciliation, compliance).

Comfort with data infrastructure, conversion funnels, and reporting pipelines for data backed decisions.

Experience governing business critical, high availability customer flows. Familiarity with lean product delivery, agile frameworks, and continuous delivery across multi team organizations.

Leading through leaders: drives outcomes by coaching and empowering Group PMs rather than managing squad level detail.

Customer focus: rooted in merchant empathy across both retail and hospitality. A flexible work environment that empowers you to do your best work A culture that celebrates performance Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Training opportunities to grow your skills and career Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase program to get your personal Macbook Enhanced parental leave to support growing families We invest in you with continuous learning opportunities,



global mobility and perks designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data.

These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $220,000 to $250,000 CAD . Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.

Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.

We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Powering the businesses that are the backbone of the global economy, Lightspeed's one‑stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

📌 Director, Product Management (Payments) (Toronto)
🏢 Lightspeed Commerce
📍 Toronto