Traffic Pro Services (TPS) has been doing traffic control business since 2012 and is looking for an experienced Dispatcher who will work closely with the ownership and management team. This position works 9-5 in our Burnaby office and reports directly to the General Manager – Lower Mainland and Vancouver Island. The Dispatch areas covered are the Lower Mainland and Vancouver Island.

If you are looking to advance your career in the traffic control industry, please respond with your resume to schedule an interview with us. We appreciate all who take the time to apply, however, only those with valid traffic control experience meeting the outlined criteria will be contacted for an interview.

Qualifications:

Strong communication and interpersonal skills

1 year of Traffic Control Experience/ Knowledge

Minimum 1 year of Dispatch Experience (Traffic Control Preferred)

Valid drivers license & Reliable vehicle

Positive attitude / Strong work ethic

Professional demeanor.

Strong customer focus.

Proven ability to multi-task & ability to prioritize tasks.

Advanced skill level with software applications and word processing accuracy including adequate typing speed.

Required to work extended hours including occasional weekends from time to time.

Minimum college diploma in related disciplines is an asset.

Exceptional organizational and leadership abilities.

Ability to work independently and as part of a team.

An understanding of WCB safety policies as they relate to traffic control.

Responsibilities include but are not limited to:





Daily scheduling of all TCPs and LCTs.

Ensure that service is completed in accordance with IBEW Local 258 established union seniority policies.

Dispatch calls to routes based upon designated route and driver location.

Perform field staff check-ins at day’s beginning to ensure nobody is late to work or no show.

Ensure operational coordination with other departments.

Interacts and communicates with customers and subcontractors via email and or telephone.

Troubleshoot and resolve potential problems before they result in customer complaints.

Assist in determining daily dispatch and provide the best mix of worker experience, equipment capability, and customer requirements.

Record and document information from staff and customers and distribute to appropriate internal departments.

Must be able to communicate effectively and professionally via email, text and telephone.

Assist hiring when needed.

Site supervision and field checks as required by Management.

Assist with quoting of new projects.

Administrative activities as needed or assigned.

Job Type: Full-time

Pay: $52,000.00-$66,560.00 per year

Benefits

- Dental care
- Extended health care
- In office parking
- Paid time off

Application question(s):
- Have excellent written and verbal communication skills in English.

Experience:
- TCP: 1 year (preferred)

Licence/Certification:
- Driving Licence (preferred)

Location:
- Burnaby, BC (preferred)

Work Location: In person

📌 Dispatcher of Traffic Control Company (Burnaby)
🏢 Traffic Pro Services
📍 Burnaby