Organization Summary

With a legacy spanning over 900 years, St. John Ambulance continues to make a profound impact through its commitment to public safety, education, and volunteerism. St. John Ambulance delivers nationally accredited programs and high-quality products designed to empower individuals and organizations with lifesaving skills. Through its network of dedicated volunteer first responders, it plays a vital role in strengthening communities and enhancing emergency preparedness coast to coast.

The St. John Council for Alberta has a proud history of service, dating back to its founding in 1897. Officially registered as a charitable organization in 1996 under the name St.

John Ambulance

Alberta, it continues to be a cornerstone of safety and community care across the province. Today, St. John Alberta operates seven Training and Community Service Centres, supported by a dedicated team of 40 employees and 500 volunteers who contribute over 28,000 hours of community service annually. In addition, a network of 300 certified instructors who deliver lifesaving training to more than 70,000 Albertans each year—strengthening resilience and preparedness in communities across Alberta.

Position Summary The Equipment & Supplies Coordinator will be responsible for working with the Training Coordinator in the professional administration of SJA first aid training delivery. The primary responsibility of this position will be to provide effective, effective, and superior customer service support to the centre partner-providers. This position will be the first point of contact for all partner-provider needs including issuance of class numbers, reviewing class paperwork, processing of orders for training equipment and supplies, shipping and receiving, decontamination of training equipment as well as inventory management for the centre.

This role reports to the Manager of Training and the Manager of Finance.

Key Responsibilities

- Primary contact for all partner-provider requests.

- Issue class numbers to partner-providers upon request and ensure partner-providers are in good standing with instructor and account status.

- Process partner-provider requests; complete the invoicing and ensure training packages and equipment are packed and ready for pick-up or delivery.





- Review the partner-provider paperwork upon class completion.

- Completion of laundry, stocking, and distribution of training supplies as scheduled and ensure supplies are ready for both in-class and partner-provider use.

- Inventory management for the centre including physically shipping and receiving of products and materials, and monitoring inventory levels
- In conjunction with the Finance department, maintain accurate inventory records by ensuring all inventory received, distributed, transferred and removed is properly reflected in the inventory and financial management systems.

- Conduct regular physical inventory accounts and investigate and discrepancies.

- Along with the Finance department coordinate the procurement of supplies, including preparing purchase requestions for approval.

- Manage all facility shipping and receiving including daily mail receipt and distribution, courier package management, and shipping weekly inventory orders.

- Assist the Training Coordinator with ensuring all classrooms are materialized with the appropriate resources for each class including the cleaning/decontamination.

- Provide back-up to the Training Coordinator position during staff absences.

- Participates in the Health and Safety Committee of the Centre.

- Other duties as assigned within the scope of the role.

Qualifications

- Effective organizational and communication skills.

- Experience in customer service and building client relationships.

- Able to work in a team environment.

- Awareness of St John Ambulance training programs and products, an asset.

- Background in administration, an asset.

- Order desk, shipping, and inventory control, an asset.

- Clear criminal record check.

Core Competencies

Teamwork - Works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment.





Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.

Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to realistic solution.

Ownership - Takes pride in the work that is accomplished and understands the function of tasks within the larger picture of the organization. Ensures deadlines are met and work is completed properly.

Decision Making - Makes concrete, well-informed and thought-out decisions that support the overall organization. Has the ability to make quick, effective decisions even when data and details are limited.

Commitment to Health and Safety - Works in compliance with all applicable health and safety legislation and established policies and procedures.

Client/Customer Focus - Provides superior service to both internal and external customers.

Adaptability - Adapts and responds to changing conditions, priorities, technologies, and requirements.

Accountability - Takes ownership of personal workload, as well as the workload of employees under his/her direction.

Attention to Detail - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.

Communication - Expresses and transmits information with consistency and clarity.

Cultural Sensitivity - Promotes an inclusive environment exemplified by understanding all cultural groups.

Organization - Able to create or maintain processes to ensure all relevant information or tools are easily accessible.

Time Management - Balances a myriad of tasks; prioritizes duties as needed.

Working Conditions

- Temporary position with an estimated term of 1 year.

- Full-time position, typically Monday to Friday during standard business hours.

- Working in a busy office environment with frequent interruptions.

- Interaction with instructors/partner-providers, customers, and staff.

- Physical work – cleaning, lifting, packing, and moving training equipment and supplies.

- Extended periods of sitting for data entry.

- Attendance and participation in training.

- Operation of desktop computer and peripherals.

📌 Equipment & Supplies Coordinator (Edmonton)
🏢 St John Council for Alberta
📍 Edmonton