Additional Information Entrée en poste janvier 2027.

Avantages voyages exclusifs Marriott, assurances et régime de retraite avec cotisations employeur, options de travail flexible.Job Number 26137890Job Category Event ManagementLocation 1201 Boulevard Rene-Levesque West, Montreal QC H3B 2L7, Canada VIEW ON MAPSchedule Full TimeLocated Remotely?

Job Summary Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases.

Ensures the team maximizes revenue opportunities by up‑selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related qualified area.OR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related qualified area.Managing Event Planning Operations Assigns all events turned over to Event Planning team.Leads execution of activities to support the Event Management strategy.Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.Leads discussions to review event complexity and proactively avoid service challenges and failures.Manages customer budgets to maximize revenue and meet customer needs.Maintains inventories to maximize customer satisfaction and revenue opportunities.Leading Event Planning Team Champions all standards,



policies and procedures for the Event Planning team.Leads Event Management meetings.Providing and Ensuring Exceptional Customer Service Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.Interacts with guests to obtain feedback on product quality and service levels.Responds to and handles guest problems and complaints.Strives to improve service performance.Empowers employees to provide excellent customer service.Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.Establishes customer service guidelines so employees understand expectations and parameters.Ensures employees receive on-going training to understand guest expectations.Reviews staffing levels to ensure that guest service and planning needs are met.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.If you require an accommodation in relation to this job posting, our online application or an interview, please call (phone hidden) or email [email protected] note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.When you join the Sheraton family, you become a member of its global community.

At Sheraton, associates create a sense of belonging in more than 400 communities around the world. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

📌 Event Planning Director (Winnipeg)
🏢 Sheraton Hotels u0026 Resorts
📍 Winnipeg