Lifetime Smiles Dental Hygiene Clinic is an established, independently operated dental hygiene practice in Calgary. We are committed to providing excellent patient care in a welcoming, professional environment.

We are seeking an experienced, organized and self-motivated Dental Administrator who is confident managing daily front-office responsibilities independently.

This position is best suited to someone who takes initiative, demonstrates sound judgment, and can efficiently manage competing priorities without requiring constant supervision.

Key Responsibilities

- Independently manage patient reception, scheduling and daily front-office operations.
- Process dental insurance claims, predeterminations, estimates and payment inquiries.
- Understand and administer dental benefit plans, including CDCP and Alberta Blue Cross.
- Proactively manage patient recalls, cancellations and short-notice openings to maintain an efficient clinical schedule.
- Explain treatment estimates, insurance coverage and patient balances clearly and professionally.
- Maintain accurate patient records, financial information and appointment details.
- Handle patient concerns and resolve routine administrative issues professionally.
- Work collaboratively with dental hygienists and other administrative team members.
- Identify opportunities to improve scheduling efficiency, patient communication and office workflows.

Required Qualifications
- Minimum 2 years of dental office administration experience.
- Solid working knowledge of dental insurance claims, predeterminations and coordination of benefits.
- Proven ability to independently manage a busy dental reception environment.
- Experience with dental practice management software.
- Excellent organizational, multitasking and problem-solving skills.




- Strong communication and customer-service skills.
- Reliable, professional and comfortable taking initiative.

Preferred Qualifications

- Experience with Open Dental software. (not requirement but preferred)
- Familiarity with CDCP and Alberta dental benefit programs.
- Experience with recall management, appointment optimization and insurance payment reconciliation.
- Five or more years of dental administration experience.

What We Offer
- Competitive compensation of $28–$32 per hour, based on qualifications and experience.
- Consistent 32-hour workweek.
- Established dental hygiene practice.
- Supportive, team-oriented working environment.
- Opportunity to take ownership of meaningful administrative responsibilities.

How to Apply Please submit your résumé outlining your dental office administration experience, including the dental software and insurance systems you have used and expected rate of pay.

Previous dental office administration experience is required. Only candidates meeting this qualification will be considered.

We look forward to hearing from qualified applicants interested in joining the Lifetime Smiles team.

Pay: $27.00-$30.00 per hour

Expected hours: 3.0 per week

Benefits

- Extended health care
- On-site parking

Application question(s):
- Have you independently processed dental insurance claims, predeterminations and coordination of benefits?
- Have you independently managed patient recalls, cancellations and appointment scheduling?
- Are you available to work 32 hours per week?
- Which dental software have you used?
- How many years of dental office administration experience do you have?

Experience:
- Dental receptionist: 2 years (required)

Language:
- English (preferred)

Work Location: In person

📌 Experienced Dental Administrator / Patient Care Coordinator (Calgary)
🏢 Lifetime Smiles Dental Hygiene Clinic
📍 Calgary