Celebrating 55 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally.

Sym-Tech is growing quickly and that means endless ways to make a real difference! We are currently recruiting for a Field Service Manager to support our business Nation Wide!

A career with us offers:

- A fun, fast paced culture
- Opportunities to grow and develop your career
- On-going industry training programs and professional development opportunities
- A workplace that supports workplace diversity, equity and inclusion
- A robust promoter of women in the automotive industry
- The chance to work with some of the best in the business!

Position Summary:

Reporting directly to the Regional Sales Manager, the Field Service Manager is responsible for managing equipment and programs at current and future Sym-Tech dealers and identifying and growing potential opportunities within assigned territory. Working with various departments at dealerships,



you will use your automotive experience and excellent relationship building skills to provide service and technical support for our products and ensure the long-term success of Sym-Tech automotive dealers.

Position Functions:

- Follow Sym-Tech Field Service Manager Operating Guidelines.
- Install Sym-Tech equipment at customer retail locations.
- Maintain excellent business relationships with Sym-Tech automotive dealers by providing superior service.
- Train Service Department staff on how to use equipment and explain program benefits
- Respond in a timely manner to various customer requests.
- Engage Sym-Tech resources and/or departments of customer issues and follow-up to ensure issue are addressed.
- Complete Product Dealer Development Call reports for dealers within assigned territory.
- Train and assist dealers with the claims process.
- Identify opportunities to add new product lines to dealers.

Minimum Qualifications:

- 5-7 years experience in the Automotive Retail industry working in a service or body shop capacity
- Candidate would reside in British Columbia
- Excellent relationship building skills
- Ability to maintain accurate and well-organized records
- Possess a clean and valid driver’s license

📌 Field Service Manager (British Columbia)
🏢 Sym-Tech Dealer Services
📍 British Columbia