We're Hiring! Front of House (FOH) Supervisor

Lead the Team. Elevate the Experience. Make Every Shift Exceptional!

Are you a natural leader with a passion for hospitality and a love for the energy of a busy pub? Do you thrive in a fast-paced environment, enjoy bringing people together, and take pride in creating memorable guest experiences?

We're looking for an enthusiastic, experienced, and motivated Front of House (FOH) Supervisor to join our team!

This is an exciting opportunity for someone who enjoys leading from the floor, inspiring a team, and making sure every guest feels welcome. You'll play a key role in keeping our pub running smoothly, creating a positive team culture, and ensuring our guests leave looking forward to their next visit.

What You'll Be Responsible For

Team Leadership & Development

- Lead, motivate, and support a team of 4–15 bartenders, servers, and support staff.
- Provide hands-on training, coaching, and guidance.
- Lead by example and create a positive, respectful, and inclusive workplace.
- Assist with shift organization and team performance.

Daily Operations

- Oversee daily front-of-house operations to ensure smooth and efficient service.
- Maintain high standards of cleanliness, organization, and presentation.
- Ensure health, safety, and food-handling procedures are followed.
- Stay hands-on and proactive, anticipating challenges before they become problems.

Guest Experience & Customer Service

- Create a welcoming atmosphere where exceptional customer service is always the priority.
- Handle guest feedback, questions, and complaints with confidence and professionalism.
- Lead by example by delivering friendly, attentive, and memorable service.

Quality & Standards

- Maintain consistent standards for beverage quality, presentation, and service.
- Monitor bar operations and overall guest experience.
- Ensure responsible alcohol service and compliance with applicable regulations.
- Stay current with beverage trends and hospitality best practices.





Communication & Problem-Solving

- Address staff and guest concerns promptly and fairly.
- Communicate effectively with management and team members.
- Remain calm, confident, and solution-focused during busy shifts.

What We're Looking For
- Previous supervisory or leadership experience in a pub, bar, restaurant, or hospitality environment.
- Excellent leadership, communication, and interpersonal skills.
- A positive attitude and the ability to motivate others.
- Strong organizational skills and the ability to multitask.
- Confidence in handling guest concerns and resolving conflicts.
- Knowledge of beverages, cocktails, and bartending techniques.
- Understanding of cleanliness, food safety, and responsible alcohol service.
- Relevant certifications considered an asset.
- Flexibility to work evenings, weekends, and holidays as required.

What We Offer We believe in looking after the people who look after our guests!
- Consistent, fixed shifts – Enjoy a more predictable schedule and better work-life balance.
- Tip-out opportunities – Benefit from additional earnings through our tip-out structure.
- Staff discounts – Enjoy great savings on food and beverages.
- A supportive team environment – Work alongside a team that values teamwork, respect, and great hospitality.
- An opportunity to grow – Develop your leadership skills and take pride in making a real impact.

Ready to Take the Lead? If you're passionate about hospitality, love working with people, and are ready to make a difference in a lively pub environment, we'd love to hear from you!

Submit your resume along with a cover letter telling us about your leadership experience and why you'd be a great addition to our team.

Come join us and help make every shift, every guest experience, and every team moment exceptional!

We look forward to meeting you!

Pay: $17.00-$19.00 per hour

Advantages

- Discounted or free food

Language:
- English (required)

Licence/Certification:
- Serve Right (required)

Work Location: In person

📌 FOH Supervisor (Regina)
🏢 Birminghams Vodka u0026 Ale House
📍 Regina