We are looking for a skilled with a friendly attitude and the ability to multitask to serve as our company’s front desk receptionist. In this position, you will greet guests entering the building and help direct them where they need to go. In addition, you’ll be responsible for answering and managing the phones.
We are a retirement residence with diverse residents, and the job can be fast paced with little downtime. You will work a set schedule that’s free of evening hours. We pride ourselves on providing a safe and welcoming atmosphere.
If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Job Responsibilities
Greet and screen people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested
Manage the building log of who is entering and exiting the building
Accept deliveries and mail,
organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup
Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
Maintain the reception area, keeping it clean and free of clutter
Assist new applicants who come into the building for interviews and direct to the admin office.
Handle filing and data entry as requested
Job Skills & Qualifications We Require:
High school diploma or GED
At least two years of training or experience in customer service and office work
Computer proficiency Word, Excel, Social Media
Strong verbal and written communication skills
- Ability to work independently
Must be available 8am-4pm Monday to Friday
Preferred
- College degree in business administration
Must Have:
- Valid Police Check for vulnerable Sector
- TB Test
- Proof of Vaccination
- 2 References
- Non-Slip Shoes
* Job Type: Full-time
Pay: From $18.00 per hour
Benefits
- Dental care
- Extended health care
- On-site parking
Education:
- Secondary School (required)
Experience:
- Front desk: 1 year (required)
- receptionist: 1 year (required)
Language:
- English (required)
Work Location: In person
📌 Front Desk Receptionist- Full Time (Niagara Falls)
🏢 Emerald Retirement Residence
📍 Niagara Falls
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