Job Summary The Front Desk/Night Auditor welcomes guests, supports smooth arrivals and departures, and completes overnight front desk and audit tasks. This role combines attentive guest services with accurate recordkeeping and transparent communication, helping guests feel supported and colleagues begin each shift with reliable information.

Responsibilities

- Greet guests, manage check-in and check-out, and respond to questions with professional customer service.
- Answer and direct calls using multi-line phone systems, demonstrating courteous phone etiquette.
- Complete overnight audit tasks, review records for accuracy, and share relevant updates with colleagues.
- Coordinate guest requests and communicate unresolved concerns to the appropriate team member.
- Your impact:



Accurate overnight records help colleagues provide consistent service to guests.

Skills

Required: Clear communication, professional phone etiquette, customer service, accurate recordkeeping, and confidence handling front desk duties and guest requests are essential to this role. Preferred: Hotel experience, guest services or hospitality experience, familiarity with multi-line phone systems, and bilingual or multilingual communication skills can help you support a wider range of guests.

Pay: From $18.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Front Desk/Night Auditor (Mississauga)
🏢 Days Inn by WyndhamToronto West Mississauga
📍 Mississauga