Guide geological data adoption for mining customers across Canada, translating technical workflows into explicit communication, coordinated action, and measurable value.

As Manager, Customer Success, you will understand how customers collect, interpret, and use geological data. Apply knowledge of exploration, diamond drilling, core logging, mine operations, and mineral processing. Ask precise questions, recognize when specialist interpretation is needed, and explain approved product workflows clearly while coordinating deeper training through Customer Excellence.

Key Responsibilities

Understand customer geological workflows and identify adoption barriers

Adapt communication to technical knowledge and operating context

Verify facts before communicating commitments or expected outcomes





Coordinate specialist support for site workflow integration

Confirm geological confidence, efficiency, and decision quality improvements

Requirements

Relevant degree or equivalent education and industry experience

Mining lifecycle and geological data workflow knowledge

Mineral-processing understanding involving recovery, throughput, and data quality

Active listening, empathy, judgment, and conflict-management ability

Ability to explain workflows and check customer understanding

Combine geological data fluency, adoption leadership, and sound judgment to advance customer outcomes through GeologicAI products.

📌 Geological Data Customer Success Lead (Winnipeg)
🏢 GeologicAI
📍 Winnipeg