Guide geological data adoption for mining customers across Canada, translating technical workflows into transparent communication, coordinated action, and measurable value.As Manager, Customer Success, you will understand how customers collect, interpret, and use geological data. Apply knowledge of exploration, diamond drilling, core logging, mine operations, and mineral processing. Ask precise questions, recognize when specialist interpretation is needed, and explain approved product workflows clearly while coordinating deeper training through Customer Excellence.Key Responsibilities:





Understand customer geological workflows and identify adoption barriersAdapt communication to technical knowledge and operating contextVerify facts before communicating commitments or expected outcomesCoordinate specialist support for site workflow integrationConfirm geological confidence, efficiency, and decision quality improvementsRequirements:

Relevant degree or equivalent education and industry experienceMining lifecycle and geological data workflow knowledgeMineral-processing understanding involving recovery, throughput, and data qualityActive listening, empathy, judgment, and conflict-management abilityAbility to explain workflows and check customer understandingCombine geological data fluency, adoption leadership, and sound judgment to advance customer outcomes through GeologicAI products.

📌 Geological Data Customer Success Lead (Winnipeg)
🏢 GeologicAI
📍 Winnipeg